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Plantage thunderbird démarage

https://forums.mozfr.org/viewtopic.php?t=150051

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Plantage thunderbird démarage

Publié : 26 oct. 2022, 15:22
par jb1990
Bonjour, Thunderbird, version 107.0b2 plante dés l'ouverture et se ferme.

Comment faire pour réparer mon profil ?

Rapport d'erreur :

Code : Tout sélectionner

AdapterDeviceID: 0x0412
AdapterDriverVersion: 20.19.15.4642
AdapterSubsysID: 10221019
AdapterVendorID: 0x8086
AvailablePageFile: 4143083520
AvailablePhysicalMemory: 2031566848
AvailableVirtualMemory: 138522351439872
BackgroundTaskMode: 0
BlockedDllList: 
BuildID: 20221024145153
CPUMicrocodeVersion: 0x27
ContentSandboxCapable: 1
ContentSandboxLevel: 1
ContentSandboxWin32kState: Win32k Lockdown disabled -- Running in Safe Mode
CrashTime: 1666790086
DOMFissionEnabled: 1
DOMIPCEnabled: 1
GraphicsNumRenderers: 1
HeadlessMode: 0
InstallTime: 1666768628
LauncherProcessState: 0
ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["msimg32.dll","Windows.Security.Integrity.dll","TaskFlowDataEngine.dll","ntshrui.dll","dataexchange.dll","twinapi.dll","usp10.dll","Windows.Globalization.dll","AudioSes.dll","cdp.dll","OneCoreCommonProxyStub.dll","linkinfo.dll","ondemandconnroutehelper.dll","cscapi.dll","explorerframe.dll","webauthn.dll","ktmw32.dll","wscapi.dll","wininet.dll","directmanipulation.dll","DWrite.dll","Windows.UI.Immersive.dll","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","iertutil.dll","srvcli.dll","urlmon.dll","npmproxy.dll","winhttp.dll","MMDevAPI.dll","dbghelp.dll","dbgcore.dll","winrnr.dll","dhcpcsvc6.DLL","winnsi.dll","rasadhlp.dll","FWPUCLNT.DLL","dhcpcsvc.dll","pnrpnsp.dll","NapiNSP.dll","wsock32.dll","winmm.dll","wshbth.dll","OneCoreUAPCommonProxyStub.dll","version.dll","twinapi.appcore.dll","WindowManagementAPI.dll","avrt.dll","ColorAdapterClient.dll","mscms.dll","policymanager.dll","netprofm.dll","propsys.dll","wtsapi32.dll","dsreg.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","cfgmgr32.dll","msvcp_win.dll","ucrtbase.dll","wintrust.dll","crypt32.dll","KERNELBASE.dll","gdi32full.dll","bcryptPrimitives.dll","bcrypt.dll","win32u.dll","kernel32.dll","rpcrt4.dll","user32.dll","msvcrt.dll","shlwapi.dll","shell32.dll","combase.dll","advapi32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","nsi.dll","setupapi.dll","sechost.dll","imm32.dll","ole32.dll","oleaut32.dll","psapi.dll","SHCore.dll","msctf.dll","ntdll.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","xul.dll","rnp.dll","nss3.dll","freebl3.dll","mozglue.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll"]}
Notes: 
FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ 
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: beta
SafeMode: 1
SecondsSinceLastCrash: 49
StartupCrash: 0
StartupTime: 1666790067
SubmittedFrom: Client
SystemMemoryUsePercentage: 76
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20221024145153","version":"107.0","vendor":null,"displayVersion":"107.0b2","platformVersion":"107.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8081,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"fr-FR","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":2130},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 4600","vendorID":"0x8086","deviceID":"0x0412","subsysID":"10221019","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4642","driverDate":"3-28-2017","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Avast Antivirus"],"antispyware":null,"firewall":["Avast Antivirus"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"fr","intl":{},"update":{"channel":"beta","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.fixup.alternate.enabled":false,"browser.search.region":"FR","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":8},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
Throttleable: 1
TotalPageFile: 12634800128
TotalPhysicalMemory: 8474050560
TotalVirtualMemory: 140737488224256
URL: about:blank
UptimeTS: 185.96249
User32BeforeBlocklist: 1
Version: 107.0
Winsock_LSP: TCP/IP MSAFD [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 TCP/IP MSAFD [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 TCP/IP MSAFD [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
 Fournisseur de services RSVP TCPv6 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP TCP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP UDPv6 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP UDP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
 MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: fr

Ce rapport contient également des informations techniques sur l’état de l’application lors du plantage.
[modération]
Adjonction des balises code (bouton </> ) pour une meilleure lisibilité.
[/modération]lool-lauris

Re: Plantage thunderbird démarage

Publié : 26 oct. 2022, 15:33
par Jean-Claude
Bonjour,

Cette version 107 est une version bêta. Par définition, non aboutie et instable. Elle est destinée aux testeurs.
La dernière version distribuée (release) est la 102.4, disponible ici https://www.thunderbird.net/en-US/thunderbird/all/#F

A+

Re: Plantage thunderbird démarage

Publié : 26 oct. 2022, 20:20
par jb1990
Merci mais je ne peux pas utiliser mon profil sur une version antérieur

Re: Plantage thunderbird démarage

Publié : 26 oct. 2022, 21:04
par lool_lauris
Salut,

Normalement il est possible d'utiliser un profil d'une version supérieure vers une version inférieure en lançant TBird avec cette commande :

Code : Tout sélectionner

thunderbird --allow-downgrade
Cette commande n'est à lancer qu'une seule fois. Ensuite, TB peut-être lancé tel que tu as l'habitude de le faire.

Re: Plantage thunderbird démarage

Publié : 26 oct. 2022, 22:39
par jb1990
Même problème avec la version 102.4. Thunderbird se ferme dès son ouverture. Merci d'avance pour votre aide.

Code : Tout sélectionner

AdapterDeviceID: 0x0412
AdapterDriverVersion: 20.19.15.4642
AdapterSubsysID: 10221019
AdapterVendorID: 0x8086
Add-ons: default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.2,bing%40search.mozilla.org:1.0
AvailablePageFile: 3416915968
AvailablePhysicalMemory: 1763938304
AvailableVirtualMemory: 138522463989760
BackgroundTaskMode: 0
BlockedDllList: 
BuildID: 20221014171633
CPUMicrocodeVersion: 0x27
ContentSandboxCapable: 1
ContentSandboxLevel: 1
ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true
CrashTime: 1666816703
DOMFissionEnabled: 1
DOMIPCEnabled: 1
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
HeadlessMode: 0
InstallTime: 1666768261
LauncherProcessState: 0
ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["msimg32.dll","Windows.Security.Integrity.dll","TaskFlowDataEngine.dll","ntshrui.dll","dataexchange.dll","twinapi.dll","usp10.dll","Windows.Globalization.dll","AudioSes.dll","cdp.dll","OneCoreCommonProxyStub.dll","linkinfo.dll","ondemandconnroutehelper.dll","cscapi.dll","explorerframe.dll","webauthn.dll","wscapi.dll","wininet.dll","directmanipulation.dll","DWrite.dll","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","iertutil.dll","srvcli.dll","urlmon.dll","npmproxy.dll","winhttp.dll","MMDevAPI.dll","dbghelp.dll","dbgcore.dll","winrnr.dll","dhcpcsvc6.DLL","winnsi.dll","rasadhlp.dll","FWPUCLNT.DLL","dhcpcsvc.dll","pnrpnsp.dll","NapiNSP.dll","wsock32.dll","winmm.dll","wshbth.dll","OneCoreUAPCommonProxyStub.dll","version.dll","twinapi.appcore.dll","WindowManagementAPI.dll","avrt.dll","ColorAdapterClient.dll","mscms.dll","policymanager.dll","netprofm.dll","propsys.dll","wtsapi32.dll","dsreg.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","cfgmgr32.dll","msvcp_win.dll","ucrtbase.dll","wintrust.dll","crypt32.dll","KERNELBASE.dll","gdi32full.dll","bcryptPrimitives.dll","bcrypt.dll","win32u.dll","kernel32.dll","rpcrt4.dll","user32.dll","msvcrt.dll","shlwapi.dll","shell32.dll","combase.dll","advapi32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","nsi.dll","setupapi.dll","sechost.dll","imm32.dll","ole32.dll","oleaut32.dll","psapi.dll","SHCore.dll","msctf.dll","ntdll.dll"],"Mozilla Corporation":["thunderbird.exe","xul.dll","rnp.dll","nss3.dll","nssckbi.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"]}
Notes: 
FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ 
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 16
StartupCrash: 0
StartupTime: 1666816698
SubmittedFrom: Client
SystemMemoryUsePercentage: 79
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20221014171633","version":"102.4.0","vendor":null,"displayVersion":"102.4.0","platformVersion":"102.4.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8081,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"fr-FR","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":2130},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 4600","vendorID":"0x8086","deviceID":"0x0412","subsysID":"10221019","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4642","driverDate":"3-28-2017","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Avast Antivirus"],"antispyware":null,"firewall":["Avast Antivirus"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"fr","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.search.region":"FR","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
Throttleable: 1
TotalPageFile: 12634800128
TotalPhysicalMemory: 8474050560
TotalVirtualMemory: 140737488224256
URL: 
UptimeTS: 54.11137
User32BeforeBlocklist: 1
Version: 102.4.0
Winsock_LSP: TCP/IP MSAFD [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 TCP/IP MSAFD [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 TCP/IP MSAFD [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
 Fournisseur de services RSVP TCPv6 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP TCP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP UDPv6 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP UDP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
 MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: fr

Ce rapport contient également des informations techniques sur l’état de l’application lors du plantage.
[modération]
Comme demandé dans le 1er message, merci d'AJOUTER les balises code (bouton </> ) pour une meilleure lisibilité.
[/modération]lool-lauris

Re: Plantage thunderbird démarage

Publié : 26 oct. 2022, 23:49
par Jean-Claude
Et si tu désactives AVAST, avant de lancer Thunderbird ?

Y a-t-il un message d'erreur avant le plantage ?

C'est une première installation de Thunderbird ? Utilisais-tu déjà Thunderbird auparavant sur ce PC ?

Vois également ce que donne un démarrage de Thunderbird en mode sans échec. Pour cela, démarre Thunderbird en maintenant la touche MAJ enfoncée, comme expliqué ici https://support.mozilla.org/fr/kb/mode- ... hunderbird


A+

Re: Plantage thunderbird démarage

Publié : 27 oct. 2022, 08:10
par jb1990
Et si tu désactives AVAST, avant de lancer Thunderbird ?
même problème
Y a-t-il un message d'erreur avant le plantage ?
non
C'est une première installation de Thunderbird ? Utilisais-tu déjà Thunderbird auparavant sur ce PC ?
j’utilisai déjà Thunderbird
Vois également ce que donne un démarrage de Thunderbird en mode sans échec. Pour cela, démarre Thunderbird en maintenant la touche MAJ enfoncée, comme expliqué ici https://support.mozilla.org/fr/kb/mode- ... hunderbird

la fermeture à lieu quelques minutes après l’ouvertue en mode sans échec contre la fermeture immédiate en mode normal

Re: Plantage thunderbird démarage

Publié : 02 nov. 2022, 18:54
par lool_lauris
[modération]
Le post de clv66 a été déplacé vers cette nouvelle discussion.
[/modération]lool-lauris
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