envois impossible et erreur au demarrage

[jackyr]

Bonjour
depuis ce matin je ne peux plus envoyer d'email et en regardant la console d'erreur j'ai
Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'.
vous trouverez ci dessous les infos de depannage
merci
jacky

Paramètres de base de l'application

Nom: Thunderbird
Version: 45.0
Agent utilisateur: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.0
Dossier de profil: Ouvrir le dossier correspondant

(Lecteur local)
Identifiant de compilation de l'application: 20160407161913
Plugins activés: about:plugins
Configuration de compilation: about:buildconfig
Utilisation mémoire: about:memory

Comptes courrier et groupes
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

account3:
INCOMING: account3, , (pop3) pop.orange.fr:110, plain, passwordCleartext
OUTGOING: , smtp.orange.fr:587, SSL, passwordCleartext, true

account5:
INCOMING: account5, , (pop3) pop.orange.fr:110, plain, passwordCleartext
OUTGOING: , localhost:7362, plain, none, true

account6:
INCOMING: account6, , (pop3) pop.orange.fr:995, SSL, passwordCleartext
OUTGOING: , smtp.orange.fr:587, SSL, passwordCleartext, true

Rapports de plantage

Extensions
Lightning, 4.0.7.2, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}

Préférences modifiées importantes

Nom: Valeur

browser.cache.disk.capacity: 361472
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 45.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
gfx.crash-guard.glcontext.appVersion: 45.0
gfx.crash-guard.glcontext.deviceID: 0x0166
gfx.crash-guard.glcontext.driverVersion: 9.17.10.4229
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.glcontext: 2
gfx.direct3d.last_used_feature_level_idx: 0
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 1509d1a3-5b66-4c2c-a8d7-97ec6b46b84
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1455275963
places.history.expiration.transient_current_max_pages: 102613
plugin.importedState: true
plugin.state.flash: 0
plugin.state.np32dsw: 0
plugin.state.npctrl: 2
plugin.state.npdeployjava: 0
plugin.state.npdrmv: 0
plugin.state.npdsplay: 0
plugin.state.npgoogleupdate: 0
plugin.state.npmsdm: 0
plugin.state.nppdf: 2
plugin.state.nppicasa: 2
plugin.state.npqtplugin: 0
plugin.state.npspwrap: 2
plugin.state.npvlc: 2
plugin.state.npwmsdrm: 0
plugin.state.npwpf: 0
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false
print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter:
print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter:
print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T
print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U
print.printer_Microsoft_XPS_Document_Writer.print_in_color: true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true
print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0
print.printer_Microsoft_XPS_Document_Writer.print_reversed: false
print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1,00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true
print.printer_Samsung_M2020_Series_(USB001).print_bgcolor: false
print.printer_Samsung_M2020_Series_(USB001).print_bgimages: false
print.printer_Samsung_M2020_Series_(USB001).print_colorspace:
print.printer_Samsung_M2020_Series_(USB001).print_command:
print.printer_Samsung_M2020_Series_(USB001).print_downloadfonts: false
print.printer_Samsung_M2020_Series_(USB001).print_duplex: 1515870810
print.printer_Samsung_M2020_Series_(USB001).print_edge_bottom: 0
print.printer_Samsung_M2020_Series_(USB001).print_edge_left: 0
print.printer_Samsung_M2020_Series_(USB001).print_edge_right: 0
print.printer_Samsung_M2020_Series_(USB001).print_edge_top: 0
print.printer_Samsung_M2020_Series_(USB001).print_evenpages: true
print.printer_Samsung_M2020_Series_(USB001).print_footercenter:
print.printer_Samsung_M2020_Series_(USB001).print_footerleft: &PT
print.printer_Samsung_M2020_Series_(USB001).print_footerright: &D
print.printer_Samsung_M2020_Series_(USB001).print_headercenter:
print.printer_Samsung_M2020_Series_(USB001).print_headerleft: &T
print.printer_Samsung_M2020_Series_(USB001).print_headerright: &U
print.printer_Samsung_M2020_Series_(USB001).print_in_color: true
print.printer_Samsung_M2020_Series_(USB001).print_margin_bottom: 0.5
print.printer_Samsung_M2020_Series_(USB001).print_margin_left: 0.5
print.printer_Samsung_M2020_Series_(USB001).print_margin_right: 0.5
print.printer_Samsung_M2020_Series_(USB001).print_margin_top: 0.5
print.printer_Samsung_M2020_Series_(USB001).print_oddpages: true
print.printer_Samsung_M2020_Series_(USB001).print_orientation: 0
print.printer_Samsung_M2020_Series_(USB001).print_page_delay: 50
print.printer_Samsung_M2020_Series_(USB001).print_paper_data: 9
print.printer_Samsung_M2020_Series_(USB001).print_paper_height: 11,00
print.printer_Samsung_M2020_Series_(USB001).print_paper_name:
print.printer_Samsung_M2020_Series_(USB001).print_paper_size_type: 0
print.printer_Samsung_M2020_Series_(USB001).print_paper_size_unit: 1
print.printer_Samsung_M2020_Series_(USB001).print_paper_width: 8,50
print.printer_Samsung_M2020_Series_(USB001).print_plex_name:
print.printer_Samsung_M2020_Series_(USB001).print_resolution: 1515870810
print.printer_Samsung_M2020_Series_(USB001).print_resolution_name:
print.printer_Samsung_M2020_Series_(USB001).print_reversed: false
print.printer_Samsung_M2020_Series_(USB001).print_scaling: 1,00
print.printer_Samsung_M2020_Series_(USB001).print_shrink_to_fit: true
print.printer_Samsung_M2020_Series_(USB001).print_to_file: false
print.printer_Samsung_M2020_Series_(USB001).print_unwriteable_margin_bottom: 0
print.printer_Samsung_M2020_Series_(USB001).print_unwriteable_margin_left: 0
print.printer_Samsung_M2020_Series_(USB001).print_unwriteable_margin_right: 0
print.printer_Samsung_M2020_Series_(USB001).print_unwriteable_margin_top: 0
privacy.donottrackheader.enabled: true
security.disable_button.openCertManager: false

Accélération graphique

Description de la carte: Intel(R) HD Graphics 4000
ID du vendeur: 0x8086
ID du périphérique: 0x0166
RAM de la carte: Unknown
Pilotes de la carte: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Version du pilote: 9.17.10.4229
Date du pilote: 5-26-2015
Description de la carte (GPU 2): NVIDIA GeForce 710M
ID du vendeur (GPU 2): 0x10de
ID du périphérique (GPU 2): 0x1140
RAM de la carte (GPU 2): 1024
Pilote de la carte (GPU 2): nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Version du pilote (GPU 2): 10.18.13.5582
Date du pilote (GPU 2): 8-25-2015
Direct2D activé: false
DirectWrite activé: false (6.2.9200.17568)
Paramètres ClearType: Paramètres ClearType introuvables
Rendu WebGL: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9)
Fenêtres avec accélération graphique: 0

AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo

JavaScript

Ramasse-miettes incrémentiel: 1

Accessibilité

Activée: 0
Empêcher l'accessibilité: 0

Versions des bibliothèques

Version minimale attendue
Version utilisée

NSPR
4.12
4.12

NSS
3.21.1 Basic ECC
3.21.1 Basic ECC

NSS Util
3.21.1
3.21.1

NSS SSL
3.21.1 Basic ECC
3.21.1 Basic ECC

NSS S/MIME
3.21.1 Basic ECC
3.21.1 Basic ECC
Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

[jpto]

Bonjour,
Vos smtp sont mal configurés, voir https://support.mozilla.org/fr/kb/param ... ex-wanadoo
Vos serveurs entrants aussi d'ailleurs, il faut mettre la sécurité SSL/TLS que tous les fournisseurs offrent de nos jours.

[jackyr]

je viens de tout desinstaller, supprimer le repertoire AppData/thunder....
reinstaller TB reconfigurer mes comptes ... tout est ok
utilisant Mozbackup (juste les emails)
je retombe dans le meme probleme, mais maintenant on me demande constamment mon mot de passe
existe t il un moyen de sauvegarder UNIQUEMENT les dossiers ? des emails recus ?
merci
Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

[jackyr]

bon ... pardon les gourous
je viens de
- copier tous les repertoire inbox dans un des fichiers temporaires
- tout desinstaller
- effacer tout le repertoire AppData/tb
- reinstallér Tb
- recharger tous les fichiers inbox dans le repertoirer nouvellement crée

tout marche bien avec la meme configuration des comptes
(petit retour sur mon premier post dans les infos de demarrage, la config de smpt n'existe pas et pourtant elle etait la comme avant - la panne- )
j'ai toujours le message d'erreur disant que chrome.manifest ne peut etre lu mais ... c'est accessoire ... si quelqu'un sait comment
le supprimer je serais très content, je n'aime pas ce genre de message

merci a vous et bonne continuation
jacky

!!!!! resolu !!!!!
Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0