Bonjour
Mon problème est le suivant :
_Depuis la mise à jour sur Windows 10 à Windows 11, Thunderbird fonctionne quand il veut. Je m'explique, par moment (ou plutôt en fonction des jours) il n'envoie plus, n'y ne reçois des messages. J'ai 3 adresses mails, et cela se fait sur les 3 ou sur 1 ou 2. C'est chaotique.
Le message est pour l'envoi est :
"Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."
pour la réception, il n'y a aucun message, juste qu'il ne recueille pas ceux que j'ai reçu sur mon smartphone (je suis en IMAP).
Mais sur tous les autres appareils (ordinateur, tablette, smartphone) pas de problème d'emails.
J'ai vérifié le firewall, l'antivirus, les paramètres (qui n'ont pas changés mais que j'ai reconfiguré au cas), les mots de passe, et la connexion internet. rien.
Le pire c'est qu'il y a des jours où tout fonctionne, du moins la réception parfois les 2. Et puis des jours ou rien ne fonctionne (comme aujourd'hui).
Ci-après le rapport de Bugs :
Application Basics
Code : Tout sélectionner
Name: Thunderbird
Version: 128.2.0esr
Build ID: 20240903190455
Distribution ID:
Update Channel: esr
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.2.0
OS: Windows_NT 10.0 22631
OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 2
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: true
Memory Size (RAM): 31,9 GB
Disk Space Available: 81,1 GB
Mail and News Accounts
account1:
INCOMING: account1, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
OUTGOING: , ssl0.ovh.net:465, SSL, passwordCleartext, true
Code : Tout sélectionner
account2:
INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
account5:
INCOMING: account5, , (imap) imap.free.fr:993, SSL, passwordCleartext
OUTGOING: , smtp.free.fr:587, 0, 1, true
account6:
INCOMING: account6, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
OUTGOING: , ssl0.ovh.net:465, SSL, passwordCleartext, true
Libraries
Code : Tout sélectionner
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
OK
0.17.1
0.17.1.MZLA.128.2.0esr.botan
C:\Program Files (x86)\Mozilla Thunderbird\rnp.dll
OTR
Failed to load. OTR chat encryption will not work.
-
-
-
Calendar Settings
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Mon agenda
Name
Value
Name:
Type: storage
Disabled:
Username:
URI:
Refresh Interval:
Read-only:
Suppress Alarms:
Cache Enabled:
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organizer Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Code : Tout sélectionner
Type: Count
Isolated Web Content: 1
GPU: 1
Add-ons
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Name
Type
Version
Enabled
ID
Amazon.co.uk
extension
1.1
true
amazon@search.mozilla.org
Bing
extension
1.0
true
bing@search.mozilla.org
DuckDuckGo
extension
1.0
true
ddg@search.mozilla.org
Google
extension
1.0
true
google@search.mozilla.org
Qwant
extension
1.2
true
qwant@search.mozilla.org
Wikipedia (en)
extension
1.0
true
wikipedia@search.mozilla.org
System theme — auto
theme
1.3
true
default-theme@mozilla.org
British English Dictionary (Darmeth)
dictionary
4.8
false
{d187b435-812e-4813-a93e-edccc4118f9d}
British English Dictionary (Marco Pinto)
dictionary
3.3.5
false
marcoagpinto@mail.telepac.pt
French spelling dictionary
dictionary
6.3.1webext
false
fr-dicollecte@dictionaries.addons.mozilla.org
FileLink Provider for Dropbox
extension
7
false
dropbox-cloudfile@darktrojan.net
Web Translate
extension
5.4
false
admin@fastaddons.com_WebTranslate
Dark
theme
1.3
false
thunderbird-compact-dark@mozilla.org
Light
theme
1.3
false
thunderbird-compact-light@mozilla.org
Security Software
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Type: Name
Antivirus: Norton 360
Antispyware:
Firewall: Norton 360
Legacy User Stylesheets
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Active: false
Stylesheets: No stylesheets found
Graphics
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Features
Compositing: WebRender (Software)
Font Visibility Debug Info: Windows Platform
Asynchronous Pan/Zoom: wheel input enabled; touch input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Target Frame Rate: 60
DirectWrite: true (10.0.22621.4036)
GPU #1
Active: Yes
Description: NVIDIA GeForce GTX 1060 6GB
Vendor ID: 0x10de
Device ID: 0x1c03
Driver Version: 32.0.15.6094
Driver Date: 8-14-2024
Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_78cd02ab022cd554\nvldumd.dll
Subsys ID: 86411043
RAM: 6144
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: skia
AzureCanvasBackend (UI Process): skia
AzureContentBackend: skia
AzureContentBackend (UI Process): skia
AzureFallbackCanvasBackend (UI Process): skia
CMSOutputProfile: 10200 bytes, too large
Display0: 1920x1080@60Hz scales:1.000000|1.000000
Display1: 1920x1080@60Hz scales:1.000000|1.000000
DisplayCount: 2
HardwareStretching: both=0 window-only=0 full-screen-only=2 none=0 error=0
GPUProcessPid: 15492
Window Device Pixel Ratios: 1
ClearType Parameters: \\.\DISPLAY1 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 50 ] \\.\DISPLAY2 [ Gamma: 2.2 Pixel Structure: BGR ClearType Level: 50 Enhanced Contrast: 50 ]
Font Visibility Debug Info: Windows Platform
WebGPU Default Adapter: [object Object]
WebGPU Fallback Adapter: [object Object]
Decision Log
HW_COMPOSITING: available by defaultblocked by runtime: Acceleration blocked by safe-mode
D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
GPU_PROCESS: available by default
WEBRENDER: available by defaultunavailable-in-safe-mode by runtime: Safe-mode is enabled
WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by defaultunavailable by runtime: WebRender disabled
WEBRENDER_OPTIMIZED_SHADERS: available by defaultunavailable by runtime: WebRender disabled
WEBRENDER_ANGLE: available by defaultunavailable-no-angle by runtime: ANGLE is disabled
WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by runtime: Requires ANGLE
WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION: available by default
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
REUSE_DECODER_DEVICE: available by default
BACKDROP_FILTER: available by default
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultblocked by env: Disabled by Software WebRenderfailed by runtime: Disabled with non-zero canvas worker threads
REMOTE_CANVAS: available by default
Crash Guard Disabled Features
Workarounds
Failure Log
Media
Code : Tout sélectionner
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): ...
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Realtek HD Audio 2nd output (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104386C7&REV_1003\5&32e1aa9b&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Realtek Digital Output (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104386C7&REV_1003\5&32e1aa9b&0&0001
Enabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
PLX2380H (NVIDIA High Definition Audio)
HDAUDIO\FUNC_01&VEN_10DE&DEV_0084&SUBSYS_10438641&REV_1001\5&227eba6a&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
PLX2380H (NVIDIA High Definition Audio)
HDAUDIO\FUNC_01&VEN_10DE&DEV_0084&SUBSYS_10438641&REV_1001\5&227eba6a&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Mixage stéréo (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104386C7&REV_1003\5&32e1aa9b&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0
Microphone (Realtek(R) Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104386C7&REV_1003\5&32e1aa9b&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Media Capabilities
Enumerate database
Environment Variables
Code : Tout sélectionner
MOZ_APP_RESTART: 1
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Info3D\AppData\Roaming\Thunderbird\Crash Reports
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\Info3D\AppData\Roaming\Thunderbird\Profiles\foh0ys9c.default\crashes\events
MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Info3D\AppData\Roaming\Thunderbird\Pending Pings
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini
MOZ_LAUNCHER_PROCESS: 1
Important Modified Preferences
Code : Tout sélectionner
browser.cache.disk.amount_written: 988201
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.search.region: FR
extensions.lastAppVersion: 128.2.0
font.internaluseonly.changed: false
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
gfx.crash-guard.d3d11layers.appVersion: 115.11.1
gfx.crash-guard.d3d11layers.deviceID: 0x1c03
gfx.crash-guard.d3d11layers.driverVersion: 32.0.15.5599
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.d3d11video.appVersion: 78.6.1
gfx.crash-guard.d3d11video.deviceID: 0x1c03
gfx.crash-guard.d3d11video.driverVersion: 27.21.14.6089
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x1c03
gfx.crash-guard.wmfvpxvideo.driverVersion: 31.0.15.1694
idle.lastDailyNotification: 1725551000
layers.mlgpu.sanity-test-failed: false
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1725265432
places.history.expiration.transient_current_max_pages: 112348
privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
privacy.purge_trackers.date_in_cookie_database: 0
security.remote_settings.crlite_filters.checked: 1635352890
security.remote_settings.intermediates.checked: 1635352890
security.sandbox.content.tempDirSuffix: {14c5e3fa-0f4c-43db-8987-a8fb624f601f}
security.sandbox.plugin.tempDirSuffix: {2e03c25a-87e0-4ada-af3d-c96906f28510}
signon.importedFromSqlite: true
storage.vacuum.last.content-prefs.sqlite: 1717665748
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1724419174
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
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Activated: false
Prevent Accessibility: 0
Accessible Handler Used:
Accessibility Instantiator:
Library Versions
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Expected minimum version
Version in use
NSPR
4.35
4.35
NSS
3.101.1
3.101.1
NSSSMIME
3.101.1
3.101.1
NSSSSL
3.101.1
3.101.1
NSSUTIL
3.101.1
3.101.1
Sandbox
Code : Tout sélectionner
Content Process Sandbox Level: 0
Effective Content Process Sandbox Level: 1
Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Running in Safe Mode
GPU Process Sandbox Level: 1
Startup Cache
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Disk Cache Path: C:\Users\Info3D\AppData\Local\Thunderbird\Profiles\foh0ys9c.default\startupCache\startupCache.8.little
Ignore Disk Cache: true
Found Disk Cache on Init: true
Wrote to Disk Cache: true
Internationalization & Localization
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Application Settings
Requested Locales: ["en-US"]
Available Locales: ["en-US"]
App Locales: ["en-US"]
Regional Preferences: ["fr-FR"]
Default Locale: "en-US"
Operating System
System Locales: ["fr-FR"]
Regional Preferences: ["fr-FR"]
Remote Debugging (Chromium Protocol)
Code : Tout sélectionner
Accepting Connections:
URL:
Printing
Modified print settings
Code : Tout sélectionner
print_printer: HP Deskjet 1510 series
print.more-settings.open: true
print.printer_HP_Deskjet_1510_series.print_bgcolor: false
print.printer_HP_Deskjet_1510_series.print_bgimages: false
print.printer_HP_Deskjet_1510_series.print_duplex: 0
print.printer_HP_Deskjet_1510_series.print_edge_bottom: 0
print.printer_HP_Deskjet_1510_series.print_edge_left: 0
print.printer_HP_Deskjet_1510_series.print_edge_right: 0
print.printer_HP_Deskjet_1510_series.print_edge_top: 0
print.printer_HP_Deskjet_1510_series.print_evenpages: true
print.printer_HP_Deskjet_1510_series.print_footercenter:
print.printer_HP_Deskjet_1510_series.print_footerleft:
print.printer_HP_Deskjet_1510_series.print_footerright:
print.printer_HP_Deskjet_1510_series.print_headercenter:
print.printer_HP_Deskjet_1510_series.print_headerleft:
print.printer_HP_Deskjet_1510_series.print_headerright:
print.printer_HP_Deskjet_1510_series.print_in_color: false
print.printer_HP_Deskjet_1510_series.print_margin_bottom: 0
print.printer_HP_Deskjet_1510_series.print_margin_left: 0
print.printer_HP_Deskjet_1510_series.print_margin_right: 0
print.printer_HP_Deskjet_1510_series.print_margin_top: 0
print.printer_HP_Deskjet_1510_series.print_oddpages: true
print.printer_HP_Deskjet_1510_series.print_orientation: 0
print.printer_HP_Deskjet_1510_series.print_page_delay: 50
print.printer_HP_Deskjet_1510_series.print_paper_data: 9
print.printer_HP_Deskjet_1510_series.print_paper_height: 297
print.printer_HP_Deskjet_1510_series.print_paper_id: 9
print.printer_HP_Deskjet_1510_series.print_paper_name:
print.printer_HP_Deskjet_1510_series.print_paper_size_unit: 1
print.printer_HP_Deskjet_1510_series.print_paper_width: 209.9
print.printer_HP_Deskjet_1510_series.print_resolution: 600
print.printer_HP_Deskjet_1510_series.print_reversed: false
print.printer_HP_Deskjet_1510_series.print_scaling: 1
print.printer_HP_Deskjet_1510_series.print_shrink_to_fit: true
print.printer_HP_Deskjet_1510_series.print_to_file: false
print.printer_HP_Deskjet_1510_series.print_unwriteable_margin_bottom: 57
print.printer_HP_Deskjet_1510_series.print_unwriteable_margin_left: 12
print.printer_HP_Deskjet_1510_series.print_unwriteable_margin_right: 12
print.printer_HP_Deskjet_1510_series.print_unwriteable_margin_top: 6[/i]
Si quelqu'un a une idée ou a eu le même problème.