Plantage thunderbird démarage

[jb1990]

Bonjour, Thunderbird, version 107.0b2 plante dés l'ouverture et se ferme.

Comment faire pour réparer mon profil ?

Rapport d'erreur :

Code : Tout sélectionner

AdapterDeviceID: 0x0412
AdapterDriverVersion: 20.19.15.4642
AdapterSubsysID: 10221019
AdapterVendorID: 0x8086
AvailablePageFile: 4143083520
AvailablePhysicalMemory: 2031566848
AvailableVirtualMemory: 138522351439872
BackgroundTaskMode: 0
BlockedDllList: 
BuildID: 20221024145153
CPUMicrocodeVersion: 0x27
ContentSandboxCapable: 1
ContentSandboxLevel: 1
ContentSandboxWin32kState: Win32k Lockdown disabled -- Running in Safe Mode
CrashTime: 1666790086
DOMFissionEnabled: 1
DOMIPCEnabled: 1
GraphicsNumRenderers: 1
HeadlessMode: 0
InstallTime: 1666768628
LauncherProcessState: 0
ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["msimg32.dll","Windows.Security.Integrity.dll","TaskFlowDataEngine.dll","ntshrui.dll","dataexchange.dll","twinapi.dll","usp10.dll","Windows.Globalization.dll","AudioSes.dll","cdp.dll","OneCoreCommonProxyStub.dll","linkinfo.dll","ondemandconnroutehelper.dll","cscapi.dll","explorerframe.dll","webauthn.dll","ktmw32.dll","wscapi.dll","wininet.dll","directmanipulation.dll","DWrite.dll","Windows.UI.Immersive.dll","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","iertutil.dll","srvcli.dll","urlmon.dll","npmproxy.dll","winhttp.dll","MMDevAPI.dll","dbghelp.dll","dbgcore.dll","winrnr.dll","dhcpcsvc6.DLL","winnsi.dll","rasadhlp.dll","FWPUCLNT.DLL","dhcpcsvc.dll","pnrpnsp.dll","NapiNSP.dll","wsock32.dll","winmm.dll","wshbth.dll","OneCoreUAPCommonProxyStub.dll","version.dll","twinapi.appcore.dll","WindowManagementAPI.dll","avrt.dll","ColorAdapterClient.dll","mscms.dll","policymanager.dll","netprofm.dll","propsys.dll","wtsapi32.dll","dsreg.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","cfgmgr32.dll","msvcp_win.dll","ucrtbase.dll","wintrust.dll","crypt32.dll","KERNELBASE.dll","gdi32full.dll","bcryptPrimitives.dll","bcrypt.dll","win32u.dll","kernel32.dll","rpcrt4.dll","user32.dll","msvcrt.dll","shlwapi.dll","shell32.dll","combase.dll","advapi32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","nsi.dll","setupapi.dll","sechost.dll","imm32.dll","ole32.dll","oleaut32.dll","psapi.dll","SHCore.dll","msctf.dll","ntdll.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","xul.dll","rnp.dll","nss3.dll","freebl3.dll","mozglue.dll","nssckbi.dll","softokn3.dll","lgpllibs.dll"]}
Notes: 
FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ 
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: beta
SafeMode: 1
SecondsSinceLastCrash: 49
StartupCrash: 0
StartupTime: 1666790067
SubmittedFrom: Client
SystemMemoryUsePercentage: 76
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20221024145153","version":"107.0","vendor":null,"displayVersion":"107.0b2","platformVersion":"107.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8081,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"fr-FR","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":2130},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 4600","vendorID":"0x8086","deviceID":"0x0412","subsysID":"10221019","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4642","driverDate":"3-28-2017","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Avast Antivirus"],"antispyware":null,"firewall":["Avast Antivirus"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"fr","intl":{},"update":{"channel":"beta","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.fixup.alternate.enabled":false,"browser.search.region":"FR","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":8},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
Throttleable: 1
TotalPageFile: 12634800128
TotalPhysicalMemory: 8474050560
TotalVirtualMemory: 140737488224256
URL: about:blank
UptimeTS: 185.96249
User32BeforeBlocklist: 1
Version: 107.0
Winsock_LSP: TCP/IP MSAFD [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 TCP/IP MSAFD [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 TCP/IP MSAFD [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
 Fournisseur de services RSVP TCPv6 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP TCP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP UDPv6 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP UDP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
 MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: fr

Ce rapport contient également des informations techniques sur l’état de l’application lors du plantage.

[modération]
Adjonction des balises code (bouton </> ) pour une meilleure lisibilité.
[/modération]lool-lauris

[Jean-Claude]

Bonjour,

Cette version 107 est une version bêta. Par définition, non aboutie et instable. Elle est destinée aux testeurs.
La dernière version distribuée (release) est la 102.4, disponible ici https://www.thunderbird.net/en-US/thunderbird/all/#F

A+

[jb1990]

Merci mais je ne peux pas utiliser mon profil sur une version antérieur

[lool_lauris]

Salut,

Normalement il est possible d'utiliser un profil d'une version supérieure vers une version inférieure en lançant TBird avec cette commande :

Code : Tout sélectionner

thunderbird --allow-downgrade

Cette commande n'est à lancer qu'une seule fois. Ensuite, TB peut-être lancé tel que tu as l'habitude de le faire.

[jb1990]

Même problème avec la version 102.4. Thunderbird se ferme dès son ouverture. Merci d'avance pour votre aide.

Code : Tout sélectionner

AdapterDeviceID: 0x0412
AdapterDriverVersion: 20.19.15.4642
AdapterSubsysID: 10221019
AdapterVendorID: 0x8086
Add-ons: default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,amazon%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.0,qwant%40search.mozilla.org:1.2,bing%40search.mozilla.org:1.0
AvailablePageFile: 3416915968
AvailablePhysicalMemory: 1763938304
AvailableVirtualMemory: 138522463989760
BackgroundTaskMode: 0
BlockedDllList: 
BuildID: 20221014171633
CPUMicrocodeVersion: 0x27
ContentSandboxCapable: 1
ContentSandboxLevel: 1
ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true
CrashTime: 1666816703
DOMFissionEnabled: 1
DOMIPCEnabled: 1
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
HeadlessMode: 0
InstallTime: 1666768261
LauncherProcessState: 0
ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["msimg32.dll","Windows.Security.Integrity.dll","TaskFlowDataEngine.dll","ntshrui.dll","dataexchange.dll","twinapi.dll","usp10.dll","Windows.Globalization.dll","AudioSes.dll","cdp.dll","OneCoreCommonProxyStub.dll","linkinfo.dll","ondemandconnroutehelper.dll","cscapi.dll","explorerframe.dll","webauthn.dll","wscapi.dll","wininet.dll","directmanipulation.dll","DWrite.dll","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","iertutil.dll","srvcli.dll","urlmon.dll","npmproxy.dll","winhttp.dll","MMDevAPI.dll","dbghelp.dll","dbgcore.dll","winrnr.dll","dhcpcsvc6.DLL","winnsi.dll","rasadhlp.dll","FWPUCLNT.DLL","dhcpcsvc.dll","pnrpnsp.dll","NapiNSP.dll","wsock32.dll","winmm.dll","wshbth.dll","OneCoreUAPCommonProxyStub.dll","version.dll","twinapi.appcore.dll","WindowManagementAPI.dll","avrt.dll","ColorAdapterClient.dll","mscms.dll","policymanager.dll","netprofm.dll","propsys.dll","wtsapi32.dll","dsreg.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","cfgmgr32.dll","msvcp_win.dll","ucrtbase.dll","wintrust.dll","crypt32.dll","KERNELBASE.dll","gdi32full.dll","bcryptPrimitives.dll","bcrypt.dll","win32u.dll","kernel32.dll","rpcrt4.dll","user32.dll","msvcrt.dll","shlwapi.dll","shell32.dll","combase.dll","advapi32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","nsi.dll","setupapi.dll","sechost.dll","imm32.dll","ole32.dll","oleaut32.dll","psapi.dll","SHCore.dll","msctf.dll","ntdll.dll"],"Mozilla Corporation":["thunderbird.exe","xul.dll","rnp.dll","nss3.dll","nssckbi.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"]}
Notes: 
FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ 
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 16
StartupCrash: 0
StartupTime: 1666816698
SubmittedFrom: Client
SystemMemoryUsePercentage: 79
TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20221014171633","version":"102.4.0","vendor":null,"displayVersion":"102.4.0","platformVersion":"102.4.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8081,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"fr-FR","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":2130},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 4600","vendorID":"0x8086","deviceID":"0x0412","subsysID":"10221019","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4642","driverDate":"3-28-2017","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Avast Antivirus"],"antispyware":null,"firewall":["Avast Antivirus"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"fr","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.search.region":"FR","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}}
Throttleable: 1
TotalPageFile: 12634800128
TotalPhysicalMemory: 8474050560
TotalVirtualMemory: 140737488224256
URL: 
UptimeTS: 54.11137
User32BeforeBlocklist: 1
Version: 102.4.0
Winsock_LSP: TCP/IP MSAFD [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
 TCP/IP MSAFD [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 TCP/IP MSAFD [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 TCP/IP MSAFD [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
 AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
 Fournisseur de services RSVP TCPv6 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP TCP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP UDPv6 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Fournisseur de services RSVP UDP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
 Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
 MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
 MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a
useragent_locale: fr

Ce rapport contient également des informations techniques sur l’état de l’application lors du plantage.

[modération]
Comme demandé dans le 1er message, merci d'AJOUTER les balises code (bouton </> ) pour une meilleure lisibilité.
[/modération]lool-lauris

[Jean-Claude]

Et si tu désactives AVAST, avant de lancer Thunderbird ?

Y a-t-il un message d'erreur avant le plantage ?

C'est une première installation de Thunderbird ? Utilisais-tu déjà Thunderbird auparavant sur ce PC ?

Vois également ce que donne un démarrage de Thunderbird en mode sans échec. Pour cela, démarre Thunderbird en maintenant la touche MAJ enfoncée, comme expliqué ici https://support.mozilla.org/fr/kb/mode- ... hunderbird


A+

[jb1990]

Et si tu désactives AVAST, avant de lancer Thunderbird ?

même problème

Y a-t-il un message d'erreur avant le plantage ?

non

C'est une première installation de Thunderbird ? Utilisais-tu déjà Thunderbird auparavant sur ce PC ?

j’utilisai déjà Thunderbird

Vois également ce que donne un démarrage de Thunderbird en mode sans échec. Pour cela, démarre Thunderbird en maintenant la touche MAJ enfoncée, comme expliqué ici https://support.mozilla.org/fr/kb/mode- ... hunderbird

la fermeture à lieu quelques minutes après l’ouvertue en mode sans échec contre la fermeture immédiate en mode normal

[lool_lauris]

[modération]
Le post de clv66 a été déplacé vers cette nouvelle discussion.
[/modération]lool-lauris