Thunderbird ne répond plus

[Prado411]

Bonjour,
Depuis deux jours maintenant, impossible d'avoir mes courriels sur Thunderbird. Chaque fois que je clique sur "relever", un pop-up éphémère apparaît me disant' "L'opération Courrier entrant n'a pas abouti, le serveur de courrier pour le compte ...@...fr a répondu 'TLS non-available due to temporary reasons'".
J'ai essayé de redémarrer, rien à faire, sinon me gratter la tête !
Quelqu'un peut-il m'aider s'il vous plaît ?

[Jean-Claude]

Bonjour,

C'est quel fournisseur ?
Compte en POP ou en IMAP ?

Donne-nous les infos de dépannage, comme expliqué ici viewtopic.php?f=4&t=99938&sid=362531641 ... 6a#p801174 , et en utilisant les balises "code" pour la lisibilité.

A+

[Prado411]

Bonjour,
C'est le fournisseur Mailo en IMAP, et voici ce que je viens de copier en informations de dépannage :


Paramètres de base de l’application

Nom: Thunderbird
Version: 78.4.0
Identifiant de compilation: 20201019003438
ID de distribution:

Canal de mise à jour: release
Agent utilisateur: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.4.0
Système d’exploitation: Windows_NT 10.0

Processus de lancement: Activé
Fenêtres multiprocessus: 0/0
Désactivé
Processus distants: 0
Stratégies d’entreprise: Inactives
Clé du service de localisation de Google: Manquante
Clé de Google Safebrowsing: Manquante
Clé du service de localisation de Mozilla: Manquante
Mode sans échec: false

Comptes courrier et groupes
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

account3:
INCOMING: account3, , (imap) imap.net-c.fr:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: , smtp.net-c.fr:587, alwaysSTARTTLS, passwordCleartext, true

Rapports de plantage des 3 derniers jours

Processus distants

Type: Nombre

Extensions

Nom
Version
Activée
ID

Amazon.co.uk
1.1
true
amazon@search.mozilla.org

Bing
1.0
true
bing@search.mozilla.org

DuckDuckGo
1.0
true
ddg@search.mozilla.org

Google
1.0
true
google@search.mozilla.org

Qwant
1.0
true
qwant@search.mozilla.org

Wikipédia (fr)
1.0
true
wikipedia@search.mozilla.org

Logiciel de sécurité

Type: Nom

Antivirus: Avira Antivirus
Logiciel anti-espion:
Pare-feu: Pare-feu Windows

Accélération graphique

Fonctionnalités
Composition: Direct3D 11 (Advanced Layers)
Zoom/Panoramique asynchrones: aucun
Pilote WebGL 1 - Informations WSI: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c803)
EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
Pilote WebGL 1 - Rendu: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
Pilote WebGL 1 - Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.6c72b64f910d)
Pilote WebGL 1 - Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 1 - Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
Pilote WebGL 2 - Informations WSI: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c803)
EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
Pilote WebGL 2 - Rendu: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
Pilote WebGL 2 - Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.6c72b64f910d)
Pilote WebGL 2 - Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 2 - Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Direct2D: true
Painting en dehors du fil d’exécution principal activé: true
Nombre de workers participant au painting en dehors du fil d’exécution principal: 3
Fréquence d’images cible: 60
DirectWrite: true (10.0.19041.546)

GPU 1
Actif: Oui
Description: Intel(R) HD Graphics 620
ID du vendeur: 0x8086
ID du périphérique: 0x5916
Version du pilote: 27.20.100.8681
Date du pilote: 9-5-2020
Pilotes: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
ID du sous-système: 19001043
RAM: 0

GPU 2
Actif: Non
Description: NVIDIA GeForce 940MX
ID du vendeur: 0x10de
ID du périphérique: 0x134d
Version du pilote: 21.21.13.7654
Date du pilote: 12-29-2016
Pilotes: C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvd3dumx,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2umx,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2umx,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2umx C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvd3dum,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2um,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2um,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2um
ID du sous-système: 19001043
RAM: 2048

Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: skia
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Display0: 1920x1080@60Hz
DisplayCount: 1
Paramètres ClearType: Gamma: 1,8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50

Journal des décisions
GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-gpu-process by runtime: GPU Process is disabled
WEBRENDER_QUALIFIED: denied by env: Not on allowlist
WEBRENDER_COMPOSITOR: unavailable by runtime: No DirectComposition usage
WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature
WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature
WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly

Fonctionnalités désactivées par la protection contre les plantages

Solutions de contournement

Journal des échecs

Multimédia

Backend audio: wasapi
Nombre maximum de canaux: 2
Fréquence d’échantillonnage préférée: 48000
Latence aller-retour (écart type): 54.83ms (2.90)

Périphériques de sortie

Nom
Groupe
Fabricant
État
Préféré
Format
Canaux
Fréquence
Latence

Prise jack AUX interne (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0

Haut-parleurs (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480

Digital Audio (HDMI) (High Definition Audio Device)
HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&1b29d11&0&0201
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0

Haut-parleurs (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0

Headphones (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0

Capacités média

Parcourir la base de données

Périphériques d’entrée

Nom
Groupe
Fabricant
État
Préféré
Format
Canaux
Fréquence
Latence

Microphone (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480

Mixage stéréo (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0

Microphone (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0

Prise jack AUX interne (High Definition Audio Device)
HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&1b29d11&0&0201
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0

Microphone (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0

Préférences modifiées importantes

browser.cache.disk.amount_written: 138798
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.display.foreground_color: #0000ff
extensions.lastAppVersion: 78.4.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.monospace.el: 14
font.size.monospace.x-cyrillic: 14
font.size.monospace.x-unicode: 14
font.size.monospace.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.crash-guard.d3d11layers.appVersion: 78.4.0
gfx.crash-guard.d3d11layers.deviceID: 0x5916
gfx.crash-guard.d3d11layers.driverVersion: 27.20.100.8681
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 78.4.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x5916
gfx.crash-guard.wmfvpxvideo.driverVersion: 27.20.100.8681
idle.lastDailyNotification: 1604140006
layers.mlgpu.sanity-test-failed: false
media.hardware-video-decoding.failed: false
network.cookie.cookieBehavior: 1
network.cookie.lifetimePolicy: 1
places.database.lastMaintenance: 1603876384
places.history.expiration.transient_current_max_pages: 112348
privacy.donottrackheader.enabled: true
privacy.purge_trackers.date_in_cookie_database: 0
security.remote_settings.crlite_filters.checked: 1604183347
security.remote_settings.intermediates.checked: 1604183347
security.sandbox.plugin.tempDirSuffix: {f56f8951-6abc-4262-a96b-e64e6d3feb44}
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1603226091
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Préférences verrouillées importantes

dom.ipc.processCount.webIsolated: 1
fission.autostart: false

Base de données « Places »

Accessibilité

Activée: false
Empêcher l’accessibilité: 0
Utilisation d’un gestionnaire accessible: true
Générateur d’accessibilité:

Versions des bibliothèques

Version minimale attendue
Version utilisée

NSPR
4.25.1
4.25.1

NSS
3.53.1
3.53.1

NSSSMIME
3.53.1
3.53.1

NSSSSL
3.53.1
3.53.1

NSSUTIL
3.53.1
3.53.1

Bac à sable

Niveau du bac à sable pour les processus de contenu: 0
Niveau effectif du bac à sable pour les processus de contenu: 1

Cache de démarrage

Chemin du cache disque: C:\Users\vfour\AppData\Local\Thunderbird\Profiles\7t37o1dx.default-release\startupCache\startupCache.4.little
Ignorer le cache disque: false
Cache disque trouvé à l’initialisation: false
Écriture dans le cache disque: true

Langue et internationalisation

Paramètres d’application
Langues demandées: ["fr"]
Langues disponibles: ["fr","en-US"]
Langues de l’application: ["fr","en-US"]
Préférences régionales: ["fr-FR"]
Langue par défaut: "fr"

Système d’exploitation
Langues du système: ["fr-FR"]
Préférences régionales: ["fr-FR"]

Merci !

[Jean-Claude]

Voici les paramètres les plus récents, applicables pour MAILO

IMAP
Serveur : mail.mailo.com
Port : 993
Sécurité de connexion : SSL
Mode d'authentification : mot de passe normal
Utilisateur : adresse mail complète

SMTP

Serveur : mail.mailo.com
Port : 465
Sécurité de connexion : SSL
Mode d'authentification : mot de passe normal
Utilisateur : adresse mail complète

Voir : https://faq.mailo.com/synchronisation/c ... tphone.htm

A+

[Prado411]

Merci Jean-Claude,
Mais qu'est-ce que je fais avec ça ?
Je sais, chaque fois que je demande de l'aide je passe pour une andouille finie. Et j'assume, à part travailler sur des logiciels ou programmes qui n'ont quasiment pas de secrets pour moi, je n'y connais strictement rien en informatique !

[Jean-Claude]

Mais qu'est-ce que je fais avec ça ?

Tu adaptes tes paramètres IMAP et SMTP, dans ton compte Net-c

1. Pour cela : menu Thunderbird / outils / paramètres des comptes / volet gauche, clique sur "paramètres serveur" sous ton compte NET-C / volet droit : adapte les champs "Nom du serveur" , "Port", "Sécurité de connexion" ...

Exemples : perso, j'ai une adresse qui se termine par "Netc.eu" mais MAILO permet de choisir plusieurs domaines sans que cela change les paramètres.



2. Ensuite, dans le volet gauche, clique sur le nom du compte Net-C / volet droit, tout en bas, clique sur "Modifier le serveur SMTP" et à nouveau adapte les paramètres.

[Prado411]

Allons bon, j'ai tout bien fait comme tu m'as dit, mais quand je clique sur "Relever" j'ai maintenant un pop-up me disant "Ajout d'une exception de sécurité"...
Et on verra demain, je m'en vais aider mes voisins.
Bonne soirée à toi !

[Jean-Claude]

j'ai pop-up me disant "Ajout d'une exception de sécurité"...

Je comprends pas que tu puisses avoir ce message dans Thunderbird. C'est plutôt le genre de message que l'on reçoit dans un navigateur web, comme Firefox.
Peux-tu confirmer ?
Dans l'affirmative, redonne-nous les infos de dépannage, que je puisse vérifier que rien n'a été oublié.

A+

[Prado411]

C'est bien Thunderbird qui me fait surgir ce pop-up quand je veux relever mes nouveaux messages !
J'ai fait une copie d'écran mais je ne vois nulle part comment la joindre à ce message.
Et voici les infos de dépannage :



Paramètres de base de l’application

Nom: Thunderbird
Version: 78.4.0
Identifiant de compilation: 20201019003438
ID de distribution:

Canal de mise à jour: release
Agent utilisateur: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.4.0
Système d’exploitation: Windows_NT 10.0

Processus de lancement: Activé
Fenêtres multiprocessus: 0/0
Désactivé
Processus distants: 0
Stratégies d’entreprise: Inactives
Clé du service de localisation de Google: Manquante
Clé de Google Safebrowsing: Manquante
Clé du service de localisation de Mozilla: Manquante
Mode sans échec: false

Comptes courrier et groupes
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

account3:
INCOMING: account3, , (imap) mail.malo.com:993, SSL, passwordCleartext
OUTGOING: , mail.mailo.com:465, SSL, passwordCleartext, true

Rapports de plantage des 3 derniers jours

Processus distants

Type: Nombre

Extensions

Nom
Version
Activée
ID

Amazon.co.uk
1.1
true
amazon@search.mozilla.org

Bing
1.0
true
bing@search.mozilla.org

DuckDuckGo
1.0
true
ddg@search.mozilla.org

Google
1.0
true
google@search.mozilla.org

Qwant
1.0
true
qwant@search.mozilla.org

Wikipédia (fr)
1.0
true
wikipedia@search.mozilla.org

Logiciel de sécurité

Type: Nom

Antivirus: Avira Antivirus
Logiciel anti-espion:
Pare-feu: Pare-feu Windows

Accélération graphique

Fonctionnalités
Composition: Direct3D 11 (Advanced Layers)
Zoom/Panoramique asynchrones: aucun
Pilote WebGL 1 - Informations WSI: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c803)
EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
Pilote WebGL 1 - Rendu: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
Pilote WebGL 1 - Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.6c72b64f910d)
Pilote WebGL 1 - Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 1 - Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
Pilote WebGL 2 - Informations WSI: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c803)
EGL_VERSION: 1.4 (ANGLE 2.1.0.6c72b64f910d)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
Pilote WebGL 2 - Rendu: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D11 vs_5_0 ps_5_0)
Pilote WebGL 2 - Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.6c72b64f910d)
Pilote WebGL 2 - Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
WebGL 2 - Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Direct2D: true
Painting en dehors du fil d’exécution principal activé: true
Nombre de workers participant au painting en dehors du fil d’exécution principal: 3
Fréquence d’images cible: 60
DirectWrite: true (10.0.19041.546)

GPU 1
Actif: Oui
Description: Intel(R) HD Graphics 620
ID du vendeur: 0x8086
ID du périphérique: 0x5916
Version du pilote: 27.20.100.8681
Date du pilote: 9-5-2020
Pilotes: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
ID du sous-système: 19001043
RAM: 0

GPU 2
Actif: Non
Description: NVIDIA GeForce 940MX
ID du vendeur: 0x10de
ID du périphérique: 0x134d
Version du pilote: 21.21.13.7654
Date du pilote: 12-29-2016
Pilotes: C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvd3dumx,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2umx,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2umx,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2umx C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvd3dum,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2um,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2um,C:\Windows\System32\DriverStore\FileRepository\nvakwu.inf_amd64_f11d0d3d4cce98fe\nvwgf2um
ID du sous-système: 19001043
RAM: 2048

Diagnostics
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: skia
CMSOutputProfile: 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
Display0: 1920x1080@60Hz
DisplayCount: 1
Paramètres ClearType: Gamma: 1,8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50

Journal des décisions
GPU_PROCESS: unavailable by default: Multi-process mode is not enabled
WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable-no-gpu-process by runtime: GPU Process is disabled
WEBRENDER_QUALIFIED: denied by env: Not on allowlist
WEBRENDER_COMPOSITOR: unavailable by runtime: No DirectComposition usage
WEBRENDER_ANGLE: opt-in by default: WebRender ANGLE is an opt-in feature
WEBRENDER_DCOMP_PRESENT: opt-in by default: WebRender DirectComposition is an opt-in feature
WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU can only be enabled in nightly

Fonctionnalités désactivées par la protection contre les plantages

Solutions de contournement

Journal des échecs

Multimédia

Backend audio: wasapi
Nombre maximum de canaux: 2
Fréquence d’échantillonnage préférée: 48000
Latence aller-retour (écart type): NaNms (NaN)

Périphériques de sortie

Nom
Groupe
Fabricant
État
Préféré
Format
Canaux
Fréquence
Latence

Casque (Bose AE2 SoundLink Stereo)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001009e_PID&400a\7&344fe279&0&2811A5A5A739_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0

Prise jack AUX interne (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0

Haut-parleurs (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480

Digital Audio (HDMI) (High Definition Audio Device)
HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&1b29d11&0&0201
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0

Casque (SoundBox Color Stereo)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_LOCALMFG&001d\7&344fe279&0&FC58FAA85996_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0

Casque (Bose AE2 SoundLink Hands-Free AG Audio)
BTHHFENUM\BthHFPAudio\8&208cf13b&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0

Haut-parleurs (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0

Casque (SoundBox Color Hands-Free AG Audio)
BTHHFENUM\BthHFPAudio\8&2cd45533&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0

Headphones (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
0 - 0

Capacités média

Parcourir la base de données

Périphériques d’entrée

Nom
Groupe
Fabricant
État
Préféré
Format
Canaux
Fréquence
Latence

Microphone (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480

Mixage stéréo (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0

Casque (Bose AE2 SoundLink Hands-Free AG Audio)
BTHHFENUM\BthHFPAudio\8&208cf13b&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0

Microphone (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0

Casque (SoundBox Color Hands-Free AG Audio)
BTHHFENUM\BthHFPAudio\8&2cd45533&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0

Prise jack AUX interne (High Definition Audio Device)
HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&1b29d11&0&0201
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0

Microphone (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104330A0&REV_1003\4&1b29d11&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
0
default: 0, support: 0 - 0
0 - 0

Préférences modifiées importantes

browser.cache.disk.amount_written: 138798
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.display.foreground_color: #0000ff
extensions.lastAppVersion: 78.4.0
font.internaluseonly.changed: false
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.monospace.el: 14
font.size.monospace.x-cyrillic: 14
font.size.monospace.x-unicode: 14
font.size.monospace.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.crash-guard.d3d11layers.appVersion: 78.4.0
gfx.crash-guard.d3d11layers.deviceID: 0x5916
gfx.crash-guard.d3d11layers.driverVersion: 27.20.100.8681
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 78.4.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x5916
gfx.crash-guard.wmfvpxvideo.driverVersion: 27.20.100.8681
idle.lastDailyNotification: 1604229207
layers.mlgpu.sanity-test-failed: false
media.hardware-video-decoding.failed: false
network.cookie.cookieBehavior: 1
network.cookie.lifetimePolicy: 1
places.database.lastMaintenance: 1603876384
places.history.expiration.transient_current_max_pages: 112348
privacy.donottrackheader.enabled: true
privacy.purge_trackers.date_in_cookie_database: 0
security.remote_settings.crlite_filters.checked: 1604183347
security.remote_settings.intermediates.checked: 1604183347
security.sandbox.plugin.tempDirSuffix: {f56f8951-6abc-4262-a96b-e64e6d3feb44}
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1603226091
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Préférences verrouillées importantes

dom.ipc.processCount.webIsolated: 1
fission.autostart: false

Base de données « Places »

Accessibilité

Activée: false
Empêcher l’accessibilité: 0
Utilisation d’un gestionnaire accessible: true
Générateur d’accessibilité:

Versions des bibliothèques

Version minimale attendue
Version utilisée

NSPR
4.25.1
4.25.1

NSS
3.53.1
3.53.1

NSSSMIME
3.53.1
3.53.1

NSSSSL
3.53.1
3.53.1

NSSUTIL
3.53.1
3.53.1

Bac à sable

Niveau du bac à sable pour les processus de contenu: 0
Niveau effectif du bac à sable pour les processus de contenu: 1

Cache de démarrage

Chemin du cache disque: C:\Users\vfour\AppData\Local\Thunderbird\Profiles\7t37o1dx.default-release\startupCache\startupCache.4.little
Ignorer le cache disque: false
Cache disque trouvé à l’initialisation: false
Écriture dans le cache disque: true

Langue et internationalisation

Paramètres d’application
Langues demandées: ["fr"]
Langues disponibles: ["fr","en-US"]
Langues de l’application: ["fr","en-US"]
Préférences régionales: ["fr-FR"]
Langue par défaut: "fr"

Système d’exploitation
Langues du système: ["fr-FR"]
Préférences régionales: ["fr-FR"]

Merci

[Jean-Claude]

Comptes courrier et groupes
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

account3:
INCOMING: account3, , (imap) mail.malo.com:993, SSL, passwordCleartext
OUTGOING: , mail.mailo.com:465, SSL, passwordCleartext, true

Tu as mis mail.malo.com comme serveur IMAP, au lieu de mail.mailo.com, soit le "i" qui manque dans "mailo".

A+

[Prado411]

Oh.
J'étais fatiguée hier soir…
Et ça a l'air de fonctionner, j'ai enfin mes courriels sur Thunderbird.
Merci Jean-Claude, et très bonne journée à toi !

Véronique