je me permet de créer ce poste car mes destinataires ne reçoivent plus les mails contenant une pièce jointe (taille: 500 ko) depuis thunderbird version 45.5.1
adresse mail d'envoi: xxxx@wanadoo.fr
test déjà fait d'envoi sur mes propres autres messageries: gmail et zaclys
j'ai essayé d'envoyer un mail avec pièce jointe depuis la messagerie orange directement: ça marche
j'ai essayé en mode sans echec de thunderbird: aucun changement
j'ai essayé de désactiver mon antivirus: aucun changement
Merci de votre aide
Florian.H
ci-joint les données de ma version:
Code : Tout sélectionner
[color=#40BF00]
Paramètres de base de l'application
Nom: Thunderbird
Version: 45.5.1
Agent utilisateur: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.5.1
Dossier de profil: Ouvrir le dossier correspondant
(Lecteur local)
Identifiant de compilation de l'application: 20161130024037
Plugins activés: about:plugins
Configuration de compilation: about:buildconfig
Utilisation mémoire: about:memory
Comptes courrier et groupes
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (rss) Feeds, plain, passwordCleartext
account4:
INCOMING: account4, , (pop3) pop.orange.fr:110, plain, passwordCleartext
OUTGOING: , smtp.orange.fr:587, plain, passwordCleartext, true
account5:
INCOMING: account5, , (pop3) pop.googlemail.com:995, SSL, passwordCleartext
OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true
Rapports de plantage
http://crash-stats.mozilla.com/report/index/bp-ba48a8e9-69cf-4207-b962-04e122160406 (06/04/2016)
Extensions
ImportExportTools, 3.2.4.1, false, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
Lightning, 4.7.5.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Préférences modifiées importantes
Nom: Valeur
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
dom.apps.reset-permissions: true
extensions.lastAppVersion: 45.5.1
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.direct3d.last_used_feature_level_idx: 1
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 37f75f53-ffbe-47a5-9861-2b948baa649
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1481757257
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.printer_HP_Officejet_Pro_K8600_Series.print_bgcolor: false
print.printer_HP_Officejet_Pro_K8600_Series.print_bgimages: false
print.printer_HP_Officejet_Pro_K8600_Series.print_colorspace:
print.printer_HP_Officejet_Pro_K8600_Series.print_command:
print.printer_HP_Officejet_Pro_K8600_Series.print_downloadfonts: false
print.printer_HP_Officejet_Pro_K8600_Series.print_duplex: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_edge_bottom: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_edge_left: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_edge_right: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_edge_top: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_evenpages: true
print.printer_HP_Officejet_Pro_K8600_Series.print_footercenter:
print.printer_HP_Officejet_Pro_K8600_Series.print_footerleft: &PT
print.printer_HP_Officejet_Pro_K8600_Series.print_footerright: &D
print.printer_HP_Officejet_Pro_K8600_Series.print_headercenter:
print.printer_HP_Officejet_Pro_K8600_Series.print_headerleft: &T
print.printer_HP_Officejet_Pro_K8600_Series.print_headerright: &U
print.printer_HP_Officejet_Pro_K8600_Series.print_in_color: true
print.printer_HP_Officejet_Pro_K8600_Series.print_margin_bottom: 0.5
print.printer_HP_Officejet_Pro_K8600_Series.print_margin_left: 0.5
print.printer_HP_Officejet_Pro_K8600_Series.print_margin_right: 0.5
print.printer_HP_Officejet_Pro_K8600_Series.print_margin_top: 0.5
print.printer_HP_Officejet_Pro_K8600_Series.print_oddpages: true
print.printer_HP_Officejet_Pro_K8600_Series.print_orientation: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_page_delay: 50
print.printer_HP_Officejet_Pro_K8600_Series.print_paper_data: 9
print.printer_HP_Officejet_Pro_K8600_Series.print_paper_height: 11.00
print.printer_HP_Officejet_Pro_K8600_Series.print_paper_name:
print.printer_HP_Officejet_Pro_K8600_Series.print_paper_size_type: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_paper_size_unit: 1
print.printer_HP_Officejet_Pro_K8600_Series.print_paper_width: 8.50
print.printer_HP_Officejet_Pro_K8600_Series.print_plex_name:
print.printer_HP_Officejet_Pro_K8600_Series.print_resolution: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_resolution_name:
print.printer_HP_Officejet_Pro_K8600_Series.print_reversed: false
print.printer_HP_Officejet_Pro_K8600_Series.print_scaling: 1.00
print.printer_HP_Officejet_Pro_K8600_Series.print_shrink_to_fit: true
print.printer_HP_Officejet_Pro_K8600_Series.print_to_file: false
print.printer_HP_Officejet_Pro_K8600_Series.print_unwriteable_margin_bottom: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_unwriteable_margin_left: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_unwriteable_margin_right: 0
print.printer_HP_Officejet_Pro_K8600_Series.print_unwriteable_margin_top: 0
print.printer_RICOH_MP_C2003_PCL_6.print_bgcolor: false
print.printer_RICOH_MP_C2003_PCL_6.print_bgimages: false
print.printer_RICOH_MP_C2003_PCL_6.print_duplex: 0
print.printer_RICOH_MP_C2003_PCL_6.print_edge_bottom: 0
print.printer_RICOH_MP_C2003_PCL_6.print_edge_left: 0
print.printer_RICOH_MP_C2003_PCL_6.print_edge_right: 0
print.printer_RICOH_MP_C2003_PCL_6.print_edge_top: 0
print.printer_RICOH_MP_C2003_PCL_6.print_evenpages: true
print.printer_RICOH_MP_C2003_PCL_6.print_footercenter:
print.printer_RICOH_MP_C2003_PCL_6.print_footerleft: &PT
print.printer_RICOH_MP_C2003_PCL_6.print_footerright: &D
print.printer_RICOH_MP_C2003_PCL_6.print_headercenter:
print.printer_RICOH_MP_C2003_PCL_6.print_headerleft: &T
print.printer_RICOH_MP_C2003_PCL_6.print_headerright: &U
print.printer_RICOH_MP_C2003_PCL_6.print_in_color: true
print.printer_RICOH_MP_C2003_PCL_6.print_margin_bottom: 0.5
print.printer_RICOH_MP_C2003_PCL_6.print_margin_left: 0.5
print.printer_RICOH_MP_C2003_PCL_6.print_margin_right: 0.5
print.printer_RICOH_MP_C2003_PCL_6.print_margin_top: 0.5
print.printer_RICOH_MP_C2003_PCL_6.print_oddpages: true
print.printer_RICOH_MP_C2003_PCL_6.print_orientation: 0
print.printer_RICOH_MP_C2003_PCL_6.print_page_delay: 50
print.printer_RICOH_MP_C2003_PCL_6.print_paper_data: 9
print.printer_RICOH_MP_C2003_PCL_6.print_paper_height: 11.00
print.printer_RICOH_MP_C2003_PCL_6.print_paper_name:
print.printer_RICOH_MP_C2003_PCL_6.print_paper_size_type: 0
print.printer_RICOH_MP_C2003_PCL_6.print_paper_size_unit: 1
print.printer_RICOH_MP_C2003_PCL_6.print_paper_width: 8.50
print.printer_RICOH_MP_C2003_PCL_6.print_resolution: 0
print.printer_RICOH_MP_C2003_PCL_6.print_reversed: false
print.printer_RICOH_MP_C2003_PCL_6.print_scaling: 1.00
print.printer_RICOH_MP_C2003_PCL_6.print_shrink_to_fit: true
print.printer_RICOH_MP_C2003_PCL_6.print_to_file: false
print.printer_RICOH_MP_C2003_PCL_6.print_unwriteable_margin_bottom: 0
print.printer_RICOH_MP_C2003_PCL_6.print_unwriteable_margin_left: 0
print.printer_RICOH_MP_C2003_PCL_6.print_unwriteable_margin_right: 0
print.printer_RICOH_MP_C2003_PCL_6.print_unwriteable_margin_top: 0
Accélération graphique
Description de la carte: NVIDIA Quadro FX 580
ID du vendeur: 0x10de
ID du périphérique: 0x0659
RAM de la carte: 512
Pilotes de la carte: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Version du pilote: 9.18.13.3221
Date du pilote: 12-19-2013
Description de la carte (GPU 2): Intel(R) HD Graphics 4600
ID du vendeur (GPU 2): 0x8086
ID du périphérique (GPU 2): 0x0412
RAM de la carte (GPU 2): Unknown
Pilote de la carte (GPU 2): igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Version du pilote (GPU 2): 9.18.10.3071
Date du pilote (GPU 2): 3-19-2013
Direct2D activé: false
DirectWrite activé: false (6.2.9200.21976)
Paramètres ClearType: Paramètres ClearType introuvables
Rendu WebGL: false
Fenêtres avec accélération graphique: 0
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Ramasse-miettes incrémentiel: 1
Accessibilité
Activée: 0
Empêcher l'accessibilité: 0
Versions des bibliothèques
Version minimale attendue
Version utilisée
NSPR
4.12
4.12
NSS
3.21.3 Basic ECC
3.21.3 Basic ECC
NSS Util
3.21.3
3.21.3
NSS SSL
3.21.3 Basic ECC
3.21.3 Basic ECC
NSS S/MIME
3.21.3 Basic ECC
3.21.3 Basic ECC[/color]
) 