Le mode dépannage a aussi été tenté, d'ailleurs pour revenir en mode normal j'ai du réinstaller firefox.
J'ai sauvegardé le dernier rapport après avoir tout réinstallé :
Code : Tout sélectionner
AdapterDeviceID: 0x1287
AdapterDriverVersion: 30.0.14.7464
AdapterSubsysID: 36931458
AdapterVendorID: 0x10de
AvailablePageFile: 26811305984
AvailablePhysicalMemory: 11283587072
AvailableVirtualMemory: 138522868576256
BackgroundTaskMode: 1
BackgroundTaskName: backgroundupdate
BlockedDllList:
BuildID: 20231016232700
CPUMicrocodeVersion: 0x2f
ContentSandboxCapable: 1
ContentSandboxLevel: 6
CrashTime: 1705123897
GpuSandboxLevel: 1
HeadlessMode: 1
InstallTime: 1699069585
LastStartupWasCrash: 0
LauncherProcessState: 0
ModuleSignatureInfo: {"Malwarebytes Inc.":["mbae64.dll"],"Microsoft Windows":["clbcatq.dll","msctf.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","ondemandconnroutehelper.dll","wshbth.dll","Windows.Globalization.dll","twinapi.dll","Windows.UI.Immersive.dll","BCP47mrm.dll","Windows.UI.dll","InputHost.dll","DWrite.dll","Bcp47Langs.dll","webauthn.dll","wsock32.dll","TextInputFramework.dll","iertutil.dll","srvcli.dll","urlmon.dll","wininet.dll","dbghelp.dll","rasadhlp.dll","FWPUCLNT.DLL","winmm.dll","dbgcore.dll","wscapi.dll","ColorAdapterClient.dll","mscms.dll","dhcpcsvc6.DLL","npmproxy.dll","WindowManagementAPI.dll","dhcpcsvc.dll","winnsi.dll","version.dll","ktmw32.dll","twinapi.appcore.dll","winhttp.dll","netprofm.dll","nlaapi.dll","propsys.dll","wtsapi32.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","ntmarta.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","mswsock.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","wintrust.dll","win32u.dll","ucrtbase.dll","msvcp_win.dll","bcrypt.dll","cfgmgr32.dll","bcryptPrimitives.dll","crypt32.dll","gdi32full.dll","KERNELBASE.dll","imm32.dll","shell32.dll","nsi.dll","sechost.dll","psapi.dll","SHCore.dll","user32.dll","ole32.dll","kernel32.dll","combase.dll","setupapi.dll","rpcrt4.dll","msvcrt.dll","imagehlp.dll","gdi32.dll","advapi32.dll","shlwapi.dll","ws2_32.dll","oleaut32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","freebl3.dll","nss3.dll","mozglue.dll","osclientcerts.dll","softokn3.dll","nssckbi.dll","lgpllibs.dll"]}
MozCrashReason: Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread.
Notes: FP(D00-L1000-W0000100-T000)
DWrite? DWrite+ WR? WR+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: esr
SafeMode: 0
SecondsSinceLastCrash: 162
ShutdownProgress: xpcom-shutdown-threads
ShutdownReason: AppClose
StartupCacheValid: 1
StartupCrash: 0
StartupTime: 1705123826
SubmittedFrom: Client
SystemMemoryUsePercentage: 34
Throttleable: 1
TotalPageFile: 34316050432
TotalPhysicalMemory: 17136181248
TotalVirtualMemory: 140737488224256
URL:
UptimeTS: 708.55595
Vendor: Mozilla
Version: 115.4.0
Winsock_LSP: TCP/IP MSAFD [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
TCP/IP MSAFD [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
TCP/IP MSAFD [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : e70f1aa0-ab8b-11cf-8ca3-00805f48a192
TCP/IP MSAFD [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
TCP/IP MSAFD [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
TCP/IP MSAFD [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll : : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : a00943d9-9c2e-4633-9b59-0057a3160994
Fournisseur de services RSVP TCPv6 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Fournisseur de services RSVP TCP : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Fournisseur de services RSVP UDPv6 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Fournisseur de services RSVP UDP : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9d60a9e0-337a-11d0-bd88-0000c082e69a
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll : : 9fc48064-7298-43e4-b7bd-181f2089792a
XPCOMSpinEventLoopStack: default: nsThread::Shutdown: BitsCommander
useragent_locale: fr
Ce rapport contient également des informations techniques sur l’état de l’application lors du plantage.