crash de thunderbird

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Modérateur : J2m06

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karine.durand
Arias
Messages : 2
Inscription : 03 janv. 2019, 14:57

crash de thunderbird

Message par karine.durand »

bonjour
Je peux recevoir des messages mais a chaque fois que je veux en rédiger un, la fenetre nouveau message freeze et thunderbird crash.
J'ai redemarré en mode sans echec avec les modules desactivés et cela fait la meme chose. j ai deux comptes differents et seul le deuxième provoque les crashs.
Voici le rapport :

Code : Tout sélectionner

Application Basics

    Name: Thunderbird
    Version: 60.2.1
    Build ID: 20181010142946

    User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Thunderbird/60.2.1
    OS: Linux 4.4.0-141-generic

    Multiprocess Windows: 0/0 (Disabled)
    Web Content Processes:
    Stylo: content = true (enabled by default), chrome = true (enabled by default)
    Enterprise Policies:
    Google Key: Missing
    Mozilla Location Service Key: Missing
    Safe Mode: true

  Mail and News Accounts
    account2:
      INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

    account3:
      INCOMING: account3, , (imap) imap.orange.fr:993, SSL, passwordCleartext
      OUTGOING: , smtp.inra.fr:587, alwaysSTARTTLS, passwordCleartext, true

    account4:
      INCOMING: account4, , (imap) imap.inra.fr:993, SSL, passwordCleartext
      OUTGOING: , smtp.inra.fr:587, alwaysSTARTTLS, passwordCleartext, true

  Crash Reports for the Last 3 Days
    https://crash-stats.mozilla.com/report/index/bp-55a50c30-cf90-419c-a8d8-8f0e40190103 (1 hour ago)

  All Crash Reports

  Extensions

      Name
      Version
      Enabled
      ID

      Messaging Menu and Unity Launcher integration
      1.4
      false
      messagingmenu@mozilla.com

  Security Software

    Type: Name

      Antivirus:
      Antispyware:
      Firewall:

  Graphics

      Features
      Compositing: Basic
      Asynchronous Pan/Zoom: none
      WebGL 1 Driver WSI Info: -
      WebGL 1 Driver Renderer: WebGL is currently disabled.
      WebGL 1 Driver Version: -
      WebGL 1 Driver Extensions: -
      WebGL 1 Extensions: -
      WebGL 2 Driver WSI Info: -
      WebGL 2 Driver Renderer: WebGL is currently disabled.
      WebGL 2 Driver Version: -
      WebGL 2 Driver Extensions: -
      WebGL 2 Extensions: -

      GPU #1
      Active: Yes
      Description: nouveau -- NV108
      Vendor ID: nouveau
      Device ID: NV108
      Driver Version: 3.0 Mesa 18.0.5

    GPU #2

      Diagnostics
      AzureCanvasAccelerated: 0
      AzureCanvasBackend: skia
      AzureContentBackend: skia
      AzureFallbackCanvasBackend: none
      CairoUseXRender: 0

      Decision Log
      HW_COMPOSITING: blocked by default: Acceleration blocked by platformblocked by runtime: Acceleration blocked by safe-mode
      OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled
      WEBRENDER: opt-in by default: WebRender is an opt-in featureunavailable by runtime: Build doesn't include WebRender
      OMTP: disabled by default: Disabled by defaultblocked by runtime: OMTP blocked by safe-mode

    Crash Guard Disabled Features

    Workarounds

    Failure Log

  Media

      Audio Backend: remote
      Max Channels: 2
      Preferred Channel Layout: stereo
      Preferred Sample Rate: 44100

      Output Devices

        Name
        Group
        Vendor
        State
        Preferred
        Format
        Channels
        Rate
        Latency

        GK208 HDMI/DP Audio Controller Digital Stereo (HDMI)
        /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card2
        NVIDIA Corporation
        Unplugged
        None
        default: S16LE, support: S16LE S16BE F32LE F32BE
        2
        default: 44100, support: 1 - 384000
        0 - 0

        Headset H340 Stéréo analogique
        /devices/pci0000:00/0000:00:14.0/usb3/3-6/3-6:1.0/sound/card1
        Logitech, Inc.
        Enabled
        None
        default: S16LE, support: S16LE S16BE F32LE F32BE
        2
        default: 44100, support: 1 - 384000
        0 - 0

        Audio interne Stéréo analogique
        /devices/pci0000:00/0000:00:1b.0/sound/card0
        Intel Corporation
        Enabled
        All
        default: S16LE, support: S16LE S16BE F32LE F32BE
        2
        default: 44100, support: 1 - 384000
        0 - 0

      Input Devices

        Name
        Group
        Vendor
        State
        Preferred
        Format
        Channels
        Rate
        Latency

        Monitor of GK208 HDMI/DP Audio Controller Digital Stereo (HDMI)
        /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card2
        NVIDIA Corporation
        Enabled
        None
        default: S16LE, support: S16LE S16BE F32LE F32BE
        2
        default: 44100, support: 1 - 384000
        0 - 0

        Monitor of Headset H340 Stéréo analogique
        /devices/pci0000:00/0000:00:14.0/usb3/3-6/3-6:1.0/sound/card1
        Logitech, Inc.
        Enabled
        None
        default: S16LE, support: S16LE S16BE F32LE F32BE
        2
        default: 44100, support: 1 - 384000
        0 - 0

        Headset H340 Stéréo analogique
        /devices/pci0000:00/0000:00:14.0/usb3/3-6/3-6:1.0/sound/card1
        Logitech, Inc.
        Enabled
        None
        default: S16LE, support: S16LE S16BE F32LE F32BE
        2
        default: 44100, support: 1 - 384000
        0 - 0

        Monitor of Audio interne Stéréo analogique
        /devices/pci0000:00/0000:00:1b.0/sound/card0
        Intel Corporation
        Enabled
        None
        default: S16LE, support: S16LE S16BE F32LE F32BE
        2
        default: 44100, support: 1 - 384000
        0 - 0

        Audio interne Stéréo analogique
        /devices/pci0000:00/0000:00:1b.0/sound/card0
        Intel Corporation
        Enabled
        All
        default: S16LE, support: S16LE S16BE F32LE F32BE
        2
        default: 44100, support: 1 - 384000
        0 - 0

  Important Modified Preferences

    accessibility.typeaheadfind.flashBar: 0
    browser.cache.disk.capacity: 358400
    browser.cache.disk.filesystem_reported: 1
    browser.cache.disk.smart_size_cached_value: 358400
    browser.cache.disk.smart_size.first_run: false
    browser.cache.disk.smart_size.use_old_max: false
    extensions.lastAppVersion: 60.2.1
    font.internaluseonly.changed: false
    media.gmp.storage.version.observed: 1
    network.cookie.prefsMigrated: true
    network.predictor.cleaned-up: true
    places.database.lastMaintenance: 1545930837
    places.history.expiration.transient_current_max_pages: 57077
    plugin.importedState: true
    storage.vacuum.last.index: 1
    storage.vacuum.last.places.sqlite: 1546422670

  Important Locked Preferences

  Places Database

  JavaScript

  Incremental GC: true

  Accessibility

    Activated: false
    Prevent Accessibility: 0

  Library Versions

      Expected minimum version
      Version in use

      NSPR
      4.19
      4.19

      NSS
      3.36.4
      3.36.4

      NSSSMIME
      3.36.4
      3.36.4

      NSSSSL
      3.36.4
      3.36.4

      NSSUTIL
      3.36.4
      3.36.4

  Sandbox

    Seccomp-BPF (System Call Filtering): true
    Seccomp Thread Synchronization: true
    User Namespaces: true
    Content Process Sandboxing: true
    Media Plugin Sandboxing: true
    Content Process Sandbox Level: 0
    Effective Content Process Sandbox Level: 0

  Rejected System Calls

      #
      Seconds Ago
      PID
      TID
      Process Type
      Syscall
      Arguments

  Internationalization & Localization

      Application Settings
      Requested Locales: ["fr-FR","en-US"]
      Available Locales: ["en-US"]
      App Locales: ["en-US","und"]
      Regional Preferences: ["fr-FR"]
      Default Locale: "und"

      Operating System
      System Locales: ["fr-FR"]
      Regional Preferences: ["fr-FR"]
Merci j ai aussi desintalle et reinstallé sans effet!
Cordialement
svobado
Varan
Messages : 1255
Inscription : 20 mars 2018, 14:48

Re: crash de thunderbird

Message par svobado »

hello
la dernière version est 60.4.0
mettre à jour et essayer avec cette version
Avatar de l’utilisateur
karine.durand
Arias
Messages : 2
Inscription : 03 janv. 2019, 14:57

Re: crash de thunderbird

Message par karine.durand »

justement le crash est avec cette derniere version, lorsque je reinstalle une ancienne ca fonctionne!!
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