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suppression de mails-[Résolu]

https://forums.mozfr.org/viewtopic.php?t=110934

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suppression de mails-[Résolu]

Publié : 22 janv. 2013, 09:40
par fsalome
bonjour,
depuis la dernière version, la suppression des mails par la touche del du clavier ou clic droit/supprimer ne fonctionne plus.
La corbeille a d'ailleurs disparu, sauf celle des dossiers locaux.
mes données de dépannage:


[modération: j'ai mis le code entre [ code] [ /code] pour une meilleur lisibilité] J2m06

Code : Tout sélectionner

Paramètres de base de l'application

    Nom: Thunderbird
    Version: 17.0.2
    Agent utilisateur: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20130107 Thunderbird/17.0.2
    Dossier de profil: Ouvrir le dossier correspondant

              (Lecteur local)
    Identifiant de compilation de l'application: 20130107124236
    Plugins activés: about:plugins
    Configuration de compilation: about:buildconfig
    Rapports de plantage: about:crashes
    Utilisation mémoire: about:memory

  Comptes courrier et groupes
    account1:
      INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

    account3:
      INCOMING: account3, , (pop3) pop.orange.fr:110, plain, passwordCleartext
      OUTGOING: SMTP.orange.fr:25, trySTARTTLS, none, true

    account6:
      INCOMING: account6, , (pop3) pop.orange.fr:110, plain, passwordCleartext
      OUTGOING: smtp.orange.fr:587, plain, passwordCleartext, true

  Extensions
    Lightning, 1.9, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
    Signature Switch, 1.6.11, true, {2ab1b709-ba03-4361-abf9-c50b964ff75d}
    Test Pilot for Thunderbird, 1.3.9, true, tbtestpilot@labs.mozilla.com

  Préférences modifiées importantes

    Nom: Valeur

      browser.cache.disk.capacity: 358400
      browser.cache.disk.smart_size.first_run: false
      browser.cache.disk.smart_size.use_old_max: false
      browser.cache.disk.smart_size_cached_value: 358400
      extensions.lastAppVersion: 17.0.2
      font.internaluseonly.changed: false
      font.size.variable.x-western: 18
      mail.openMessageBehavior.version: 1
      mailnews.database.global.datastore.id: bc75253e-7a1b-4f71-bd11-02210b1f745
      network.cookie.prefsMigrated: true
      places.database.lastMaintenance: 1358364530
      places.history.expiration.transient_current_max_pages: 77915
      places.history.expiration.transient_optimal_database_size: 124662742
      print.print_printer: Brother DCP-750CW Printer
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_bgcolor: false
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_bgimages: false
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_command:
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_downloadfonts: false
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_edge_bottom: 0
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_edge_left: 0
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_edge_right: 0
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_edge_top: 0
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_evenpages: true
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_footercenter:
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_footerleft: &PT
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_footerright: &D
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_headercenter:
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_headerleft: &T
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_headerright: &U
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_in_color: true
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_margin_bottom: 0.196527779102325
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_margin_left: 0.5
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_margin_right: 0.5
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_margin_top: 0.196527779102325
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_oddpages: true
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_orientation: 0
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_pagedelay: 500
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_paper_data: 9
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_paper_height: 11,00
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_paper_size_type: 0
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_paper_size_unit: 1
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_paper_width: 8,50
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_reversed: false
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_scaling: 1,00
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_shrink_to_fit: true
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_to_file: false
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_unwriteable_margin_bottom: 0
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_unwriteable_margin_left: 0
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_unwriteable_margin_right: 0
      print.printer_\\Sdata\Photocopieur_Admin_EILCO.print_unwriteable_margin_top: 0
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_bgcolor: false
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_bgimages: false
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_command:
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_downloadfonts: false
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_evenpages: true
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_footercenter:
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_footerleft: &PT
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_footerright: &D
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_headercenter:
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_headerleft: &T
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_headerright: &U
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_in_color: true
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_margin_bottom: 0.5
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_margin_left: 0.5
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_margin_right: 0.5
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_margin_top: 0.5
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_oddpages: true
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_orientation: 0
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_pagedelay: 500
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_paper_data: 9
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_paper_height: 11,00
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_paper_size: 0
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_paper_size_type: 0
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_paper_size_unit: 1
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_paper_width: 8,50
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_printer: Auto HP LaserJet 4L sur Iupc1031
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_reversed: false
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_scaling: 1,00
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_shrink_to_fit: true
      print.printer_Auto_HP_LaserJet_4L_sur_Iupc1031.print_to_file: false
      print.printer_Brother_DCP-750CW_Printer.print_bgcolor: false
      print.printer_Brother_DCP-750CW_Printer.print_bgimages: false
      print.printer_Brother_DCP-750CW_Printer.print_command:
      print.printer_Brother_DCP-750CW_Printer.print_downloadfonts: false
      print.printer_Brother_DCP-750CW_Printer.print_edge_bottom: 0
      print.printer_Brother_DCP-750CW_Printer.print_edge_left: 0
      print.printer_Brother_DCP-750CW_Printer.print_edge_right: 0
      print.printer_Brother_DCP-750CW_Printer.print_edge_top: 0
      print.printer_Brother_DCP-750CW_Printer.print_evenpages: true
      print.printer_Brother_DCP-750CW_Printer.print_footercenter:
      print.printer_Brother_DCP-750CW_Printer.print_footerleft: &PT
      print.printer_Brother_DCP-750CW_Printer.print_footerright: &D
      print.printer_Brother_DCP-750CW_Printer.print_headercenter:
      print.printer_Brother_DCP-750CW_Printer.print_headerleft: &T
      print.printer_Brother_DCP-750CW_Printer.print_headerright: &U
      print.printer_Brother_DCP-750CW_Printer.print_in_color: true
      print.printer_Brother_DCP-750CW_Printer.print_margin_bottom: 0.196527779102325
      print.printer_Brother_DCP-750CW_Printer.print_margin_left: 0.5
      print.printer_Brother_DCP-750CW_Printer.print_margin_right: 0.5
      print.printer_Brother_DCP-750CW_Printer.print_margin_top: 0.196527779102325
      print.printer_Brother_DCP-750CW_Printer.print_oddpages: true
      print.printer_Brother_DCP-750CW_Printer.print_orientation: 0
      print.printer_Brother_DCP-750CW_Printer.print_page_delay: 50
      print.printer_Brother_DCP-750CW_Printer.print_pagedelay: 500
      print.printer_Brother_DCP-750CW_Printer.print_paper_data: 9
      print.printer_Brother_DCP-750CW_Printer.print_paper_height: 11,00
      print.printer_Brother_DCP-750CW_Printer.print_paper_size: 0
      print.printer_Brother_DCP-750CW_Printer.print_paper_size_type: 0
      print.printer_Brother_DCP-750CW_Printer.print_paper_size_unit: 1
      print.printer_Brother_DCP-750CW_Printer.print_paper_width: 8,50
      print.printer_Brother_DCP-750CW_Printer.print_reversed: false
      print.printer_Brother_DCP-750CW_Printer.print_scaling: 1,00
      print.printer_Brother_DCP-750CW_Printer.print_shrink_to_fit: true
      print.printer_Brother_DCP-750CW_Printer.print_to_file: false
      print.printer_Brother_DCP-750CW_Printer.print_unwriteable_margin_bottom: 0
      print.printer_Brother_DCP-750CW_Printer.print_unwriteable_margin_left: 0
      print.printer_Brother_DCP-750CW_Printer.print_unwriteable_margin_right: 0
      print.printer_Brother_DCP-750CW_Printer.print_unwriteable_margin_top: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_bgcolor: false
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_bgimages: false
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_command:
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_downloadfonts: false
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_edge_bottom: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_edge_left: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_edge_right: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_edge_top: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_evenpages: true
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_footercenter:
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_footerleft: &PT
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_footerright: &D
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_headercenter:
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_headerleft: &T
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_headerright: &U
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_in_color: true
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_margin_bottom: 0.196527779102325
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_margin_left: 0.5
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_margin_right: 0.5
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_margin_top: 0.196527779102325
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_oddpages: true
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_orientation: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_pagedelay: 500
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_paper_data: 9
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_paper_height: 11,00
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_paper_size: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_paper_size_type: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_paper_size_unit: 1
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_paper_width: 8,50
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_reversed: false
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_scaling: 1,00
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_shrink_to_fit: true
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_to_file: false
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_unwriteable_margin_bottom: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_unwriteable_margin_left: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_unwriteable_margin_right: 0
      print.printer_HP_Color_LaserJet_CP3505_PCL_6.print_unwriteable_margin_top: 0
      print.printer_HP_LaserJet_4000_A014_PCL6.print_bgcolor: false
      print.printer_HP_LaserJet_4000_A014_PCL6.print_bgimages: false
      print.printer_HP_LaserJet_4000_A014_PCL6.print_command:
      print.printer_HP_LaserJet_4000_A014_PCL6.print_downloadfonts: false
      print.printer_HP_LaserJet_4000_A014_PCL6.print_evenpages: true
      print.printer_HP_LaserJet_4000_A014_PCL6.print_footercenter:
      print.printer_HP_LaserJet_4000_A014_PCL6.print_footerleft: &PT
      print.printer_HP_LaserJet_4000_A014_PCL6.print_footerright: &D
      print.printer_HP_LaserJet_4000_A014_PCL6.print_headercenter:
      print.printer_HP_LaserJet_4000_A014_PCL6.print_headerleft: &T
      print.printer_HP_LaserJet_4000_A014_PCL6.print_headerright: &U
      print.printer_HP_LaserJet_4000_A014_PCL6.print_in_color: true
      print.printer_HP_LaserJet_4000_A014_PCL6.print_margin_bottom: 0.5
      print.printer_HP_LaserJet_4000_A014_PCL6.print_margin_left: 0.5
      print.printer_HP_LaserJet_4000_A014_PCL6.print_margin_right: 0.5
      print.printer_HP_LaserJet_4000_A014_PCL6.print_margin_top: 0.5
      print.printer_HP_LaserJet_4000_A014_PCL6.print_oddpages: true
      print.printer_HP_LaserJet_4000_A014_PCL6.print_orientation: 0
      print.printer_HP_LaserJet_4000_A014_PCL6.print_pagedelay: 500
      print.printer_HP_LaserJet_4000_A014_PCL6.print_paper_data: 9
      print.printer_HP_LaserJet_4000_A014_PCL6.print_paper_height: 11,00
      print.printer_HP_LaserJet_4000_A014_PCL6.print_paper_size: 0
      print.printer_HP_LaserJet_4000_A014_PCL6.print_paper_size_type: 0
      print.printer_HP_LaserJet_4000_A014_PCL6.print_paper_size_unit: 1
      print.printer_HP_LaserJet_4000_A014_PCL6.print_paper_width: 8,50
      print.printer_HP_LaserJet_4000_A014_PCL6.print_printer: HP LaserJet 4000 A014 PCL6
      print.printer_HP_LaserJet_4000_A014_PCL6.print_reversed: false
      print.printer_HP_LaserJet_4000_A014_PCL6.print_scaling: 1,00
      print.printer_HP_LaserJet_4000_A014_PCL6.print_shrink_to_fit: true
      print.printer_HP_LaserJet_4000_A014_PCL6.print_to_file: false

  Accélération graphique

    Description de la carte: Mobile Intel(R) 4 Series Express Chipset Family
    ID du vendeur: 8086
    ID du périphérique: 2a42
    RAM de la carte: Unknown
    Pilotes de la carte: igxprd32
    Version du pilote: 6.14.10.4973
    Date du pilote: 7-29-2008
    Rendu WebGL: Bloqué pour la version de votre pilote graphique. Essayez de faire la mise à jour de votre pilote graphique vers la version 6.1400.1000.5284 ou supérieure.
    Fenêtres avec accélération graphique: 0/1. Bloqué pour la version de votre pilote graphique. Essayez de faire la mise à jour de votre pilote graphique vers la version 6.1400.1000.5284 ou supérieure.
merci d'avance
Votre Navigateur : Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

Re: suppression de mails

Publié : 22 janv. 2013, 11:12
par Blogus
Bonjour,

Essaie ceci : ouvre Informations de dépannage par le menu "?" puis ouvre le profil correspondant.
Ferme Thunderbird
Dans le profil dossier Mail ouvre LocalFolders et copie le fichier Trash (corbeille).
Colle ce fichier dans chaque compte à problème en supprimant ceux existants : Trash et Trash.msf (fichier index)
Au redémarrage Thunderbird recréera un fichier Trash.msf.

Vérifie le fonctionnement.
Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

Re: suppression de mails

Publié : 23 janv. 2013, 08:48
par fsalome
merci à blogus, la corbeille est de retour!
ta solution fonctionne.
fsalome
Votre Navigateur : Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

Re: suppression de mails-[Résolu]

Publié : 23 janv. 2013, 20:05
par fsalome
petite précision:
la corbeille disparait à chaque fois que j'utilise SpeedMaxPc... je dois nettoyer un peu fort...
heureusement que je sais maintenant la récupérer, vive les communautés libres!

fsalome
Votre Navigateur : Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0
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