Problème d'affichage avec l'espace client canal+/canalsat

[Franconen]

Bonjour,

depuis quelques semaines je rencontre un problème avec l’espace client canal+/canalsat.

Quand je veux m'identifier avec firefox je tombe sur une page comme ça:



alors que je devrais avoir ça:



J'ai eu beau essayer de nettoyer mon firefox et de vider le cache, supprimer les coookies mais rien n'y fait: je tombe toujours sur cette page blanche. Par contre aucun problème avec ie
Je précise que j'ai aussi un PC portable avec le même os et la même vérsion de firefox que mon PC fixe et que j'ai bien la page d'identification normale.
J'ai aussi chercher sur le forum mais n'est pas trouvé de problème similaire au mien.

Merci par avance pour l'aide que vous pourrez m'apporter
Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1

[Bob49]

Bonsoir

J'ai ce genre de message pour le premier accès à l'espace client avec Firefox !! :

The requested URL's length exceeds the capacity limit for this server.

C'est vrai que lorsque que l'on voit l'adresse d'arrivée en passant par Canal+ :

Code : Tout sélectionner

https://pass.canal-plus.com/service/forceExport?sourceURL=http%3A%2F%2Fespaceclient.canalplus.canal-plus.com%2Fsecure%2F0%2Fpid3181-accueil.html%3Fsc_intcmp%3DCPLUS%3ANAV%3AGALACTIQUE%3AESPACECLIENT%26sourceURL%3Dhttp%253a%252f%252fpass%252ecanal%252dplus%252ecom%252fpass%252dexport%253fhostimport%253dPROD%252dSEC3%252e%25252F5PknHZxjLj0ueUJRwuWxD8GKlE%25253D%2526sourceURL%253dhttp%25253A%25252F%25252Fespaceclient%252ecanalplus%252ecanal%252dplus%252ecom%25252Fsecure%25252F0%25252Fpid3181%252daccueil%252ehtml%25253Fsc%255fintcmp%25253DCPLUS%25253ANAV%25253AGALACTIQUE%25253AESPACECLIENT%26sourceURL%3Dhttp%253a%252f%252fpass%252ecanal%252dplus%252ecom%252fpass%252dexport%253fhostimport%253dPROD%252dSEC5%252eq4tZ13BCtYvCRCblA0Y6TuAQVdY%25253D%2526sourceURL%253dhttp%25253A%25252F%25252Fespaceclient%252ecanalplus%252ecanal%252dplus%252ecom%25252Fsecure%25252F0%25252Fpid3181%252daccueil%252ehtml%25253Fsc%255fintcmp%25253DCPLUS%25253ANAV%25253AGALACTIQUE%25253AESPACECLIENT%252526sourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC3%2525252e%252525252F5PknHZxjLj0ueUJRwuWxD8GKlE%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%252525253Fsc%2525255fintcmp%252525253DCPLUS%252525253ANAV%252525253AGALACTIQUE%252525253AESPACECLIENT%26sourceURL%3Dhttp%253a%252f%252fpass%252ecanal%252dplus%252ecom%252fpass%252dexport%253fhostimport%253dPROD%252dSEC7%252e9tZ6ZaDmy1mxUzsxipJSJ%25252Fd0MK0%25253D%2526sourceURL%253dhttp%25253A%25252F%25252Fespaceclient%252ecanalplus%252ecanal%252dplus%252ecom%25252Fsecure%25252F0%25252Fpid3181%252daccueil%252ehtml%25253Fsc%255fintcmp%25253DCPLUS%25253ANAV%25253AGALACTIQUE%25253AESPACECLIENT%252526sourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC3%2525252e%252525252F5PknHZxjLj0ueUJRwuWxD8GKlE%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%252525253Fsc%2525255fintcmp%252525253DCPLUS%252525253ANAV%252525253AGALACTIQUE%252525253AESPACECLIENT%252526sourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC5%2525252eq4tZ13BCtYvCRCblA0Y6TuAQVdY%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%252525253Fsc%2525255fintcmp%252525253DCPLUS%252525253ANAV%252525253AGALACTIQUE%252525253AESPACECLIENT%2525252526sourceURL%252525253Dhttp%25252525253a%25252525252f%25252525252fpass%25252525252ecanal%25252525252dplus%25252525252ecom%25252525252fpass%25252525252dexport%25252525253fhostimport%25252525253dPROD%25252525252dSEC3%25252525252e%2525252525252F5PknHZxjLj0ueUJRwuWxD8GKlE%2525252525253D%252525252526sourceURL%25252525253dhttp%2525252525253A%2525252525252F%2525252525252Fespaceclient%25252525252ecanalplus%25252525252ecanal%25252525252dplus%25252525252ecom%2525252525252Fsecure%2525252525252F0%2525252525252Fpid3181%25252525252daccueil%25252525252ehtml%2525252525253Fsc%25252525255fintcmp%2525252525253DCPLUS%2525252525253ANAV%2525252525253AGALACTIQUE%2525252525253AESPACECLIENT%26sourceURL%3Dhttp%253a%252f%252fpass%252ecanal%252dplus%252ecom%252fpass%252dexport%253fhostimport%253dPROD%252dSEC1%252ecnCB91RC4meSBztNmyKMt4SXro0%25253D%2526sourceURL%253dhttp%25253A%25252F%25252Fespaceclient%252ecanalplus%252ecanal%252dplus%252ecom%25252Fsecure%25252F0%25252Fpid3181%252daccueil%252ehtml%25253Fsc%255fintcmp%25253DCPLUS%25253ANAV%25253AGALACTIQUE%25253AESPACECLIENT%252526sourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC3%2525252e%252525252F5PknHZxjLj0ueUJRwuWxD8GKlE%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%252525253Fsc%2525255fintcmp%252525253DCPLUS%252525253ANAV%252525253AGALACTIQUE%252525253AESPACECLIENT%252526sourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC5%2525252eq4tZ13BCtYvCRCblA0Y6TuAQVdY%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%252525253Fsc%2525255fintcmp%252525253DCPLUS%252525253ANAV%252525253AGALACTIQUE%252525253AESPACECLIENT%2525252526sourceURL%252525253Dhttp%25252525253a%25252525252f%25252525252fpass%25252525252ecanal%25252525252dplus%25252525252ecom%25252525252fpass%25252525252dexport%25252525253fhostimport%25252525253dPROD%25252525252dSEC3%25252525252e%2525252525252F5PknHZxjLj0ueUJRwuWxD8GKlE%2525252525253D%252525252526sourceURL%25252525253dhttp%2525252525253A%2525252525252F%2525252525252Fespaceclient%25252525252ecanalplus%25252525252ecanal%25252525252dplus%25252525252ecom%2525252525252Fsecure%2525252525252F0%2525252525252Fpid3181%25252525252daccueil%25252525252ehtml%2525252525253Fsc%25252525255fintcmp%2525252525253DCPLUS%2525252525253ANAV%2525252525253AGALACTIQUE%2525252525253AESPACECLIENT%252526sourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC7%2525252e9tZ6ZaDmy1mxUzsxipJSJ%252525252Fd0MK0%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%252525253Fsc%2525255fintcmp%252525253DCPLUS%252525253ANAV%252525253AGALACTIQUE%252525253AESPACECLIENT%2525252526sourceURL%252525253Dhttp%25252525253a%25252525252f%25252525252fpass%25252525252ecanal%25252525252dplus%25252525252ecom%25252525252fpass%25252525252dexport%25252525253fhostimport%25252525253dPROD%25252525252dSEC3%25252525252e%2525252525252F5PknHZxjLj0ueUJRwuWxD8GKlE%2525252525253D%252525252526sourceURL%25252525253dhttp%2525252525253A%2525252525252F%2525252525252Fespaceclient%25252525252ecanalplus%25252525252ecanal%25252525252dplus%25252525252ecom%2525252525252Fsecure%2525252525252F0%2525252525252Fpid3181%25252525252daccueil%25252525252ehtml%2525252525253Fsc%25252525255fintcmp%2525252525253DCPLUS%2525252525253ANAV%2525252525253AGALACTIQUE%2525252525253AESPACECLIENT%2525252526sourceURL%252525253Dhttp%25252525253a%25252525252f%25252525252fpass%25252525252ecanal%25252525252dplus%25252525252ecom%25252525252fpass%25252525252dexport%25252525253fhostimport%25252525253dPROD%25252525252dSEC5%25252525252eq4tZ13BCtYvCRCblA0Y6TuAQVdY%2525252525253D%252525252526sourceURL%25252525253dhttp%2525252525253A%2525252525252F%2525252525252Fespaceclient%25252525252ecanalplus%25252525252ecanal%25252525252dplus%25252525252ecom%2525252525252Fsecure%2525252525252F0%2525252525252Fpid3181%25252525252daccueil%25252525252ehtml%2525252525253Fsc%25252525255fintcmp%2525252525253DCPLUS%2525252525253ANAV%2525252525253AGALACTIQUE%2525252525253AESPACECLIENT%25252525252526sourceURL%2525252525253Dhttp%252525252525253a%252525252525252f%252525252525252fpass%252525252525252ecanal%252525252525252dplus%252525252525252ecom%252525252525252fpass%252525252525252dexport%252525252525253fhostimport%252525252525253dPROD%252525252525252dSEC3%252525252525252e%25252525252525252F5PknHZxjLj0ueUJRwuWxD8GKlE%25252525252525253D%2525252525252526sourceURL%252525252525253dhttp%25252525252525253A%25252525252525252F%25252525252525252Fespaceclient%252525252525252ecanalplus%252525252525252ecanal%252525252525252dplus%252525252525252ecom%25252525252525252Fsecure%25252525252525252F0%25252525252525252Fpid3181%252525252525252daccueil%252525252525252ehtml%25252525252525253Fsc%252525252525255fintcmp%25252525252525253DCPLUS%25252525252525253ANAV%25252525252525253AGALACTIQUE%25252525252525253AESPACECLIENT

En passant par Canalsat... l'adresse d'arrivée :

Code : Tout sélectionner

https://pass.canal-plus.com/pass-export?x=http%3A%2F%2Fpass.canal-plus.com&level=0&hostimport=PROD-SEC8.y6vQBP9rERrIriOZAd3SiFFbc6Q%3D&authURL=http%3A%2F%2Fespaceclient.canalplus.canal-plus.com%2Fsecure%2F0%2Fpid3181-accueil.html%3FsourceURL%3Dhttp%253a%252f%252fpass%252ecanal%252dplus%252ecom%252fpass%252dexport%253fhostimport%253dPROD%252dSEC2%252eyQjRlP0SIp6NP6TOM6ZCe%25252FPevBY%25253D%2526sourceURL%253dhttp%25253A%25252F%25252Fespaceclient%252ecanalplus%252ecanal%252dplus%252ecom%25252Fsecure%25252F0%25252Fpid3181%252daccueil%252ehtml%26sourceURL%3Dhttp%253a%252f%252fpass%252ecanal%252dplus%252ecom%252fpass%252dexport%253fhostimport%253dPROD%252dSEC8%252ecBCwLphyougB5Gd5SLrvxzqUQWA%25253D%2526sourceURL%253dhttp%25253A%25252F%25252Fespaceclient%252ecanalplus%252ecanal%252dplus%252ecom%25252Fsecure%25252F0%25252Fpid3181%252daccueil%252ehtml%25253FsourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC2%2525252eyQjRlP0SIp6NP6TOM6ZCe%252525252FPevBY%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%26sourceURL%3Dhttp%253a%252f%252fpass%252ecanal%252dplus%252ecom%252fpass%252dexport%253fhostimport%253dPROD%252dSEC6%252evGSqjMGf4TxxePugTh3cRrkpLEw%25253D%2526sourceURL%253dhttp%25253A%25252F%25252Fespaceclient%252ecanalplus%252ecanal%252dplus%252ecom%25252Fsecure%25252F0%25252Fpid3181%252daccueil%252ehtml%25253FsourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC2%2525252eyQjRlP0SIp6NP6TOM6ZCe%252525252FPevBY%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%252526sourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC8%2525252ecBCwLphyougB5Gd5SLrvxzqUQWA%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%252525253FsourceURL%252525253Dhttp%25252525253a%25252525252f%25252525252fpass%25252525252ecanal%25252525252dplus%25252525252ecom%25252525252fpass%25252525252dexport%25252525253fhostimport%25252525253dPROD%25252525252dSEC2%25252525252eyQjRlP0SIp6NP6TOM6ZCe%2525252525252FPevBY%2525252525253D%252525252526sourceURL%25252525253dhttp%2525252525253A%2525252525252F%2525252525252Fespaceclient%25252525252ecanalplus%25252525252ecanal%25252525252dplus%25252525252ecom%2525252525252Fsecure%2525252525252F0%2525252525252Fpid3181%25252525252daccueil%25252525252ehtml%26sourceURL%3Dhttp%253a%252f%252fpass%252ecanal%252dplus%252ecom%252fpass%252dexport%253fhostimport%253dPROD%252dSEC6%252esB2aCbOaONu%25252Fkc5ADPzDGseHiJs%25253D%2526sourceURL%253dhttp%25253A%25252F%25252Fespaceclient%252ecanalplus%252ecanal%252dplus%252ecom%25252Fsecure%25252F0%25252Fpid3181%252daccueil%252ehtml%25253FsourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC2%2525252eyQjRlP0SIp6NP6TOM6ZCe%252525252FPevBY%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%252526sourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC8%2525252ecBCwLphyougB5Gd5SLrvxzqUQWA%252525253D%25252526sourceURL%2525253dhttp%252525253A%252525252F%252525252Fespaceclient%2525252ecanalplus%2525252ecanal%2525252dplus%2525252ecom%252525252Fsecure%252525252F0%252525252Fpid3181%2525252daccueil%2525252ehtml%252525253FsourceURL%252525253Dhttp%25252525253a%25252525252f%25252525252fpass%25252525252ecanal%25252525252dplus%25252525252ecom%25252525252fpass%25252525252dexport%25252525253fhostimport%25252525253dPROD%25252525252dSEC2%25252525252eyQjRlP0SIp6NP6TOM6ZCe%2525252525252FPevBY%2525252525253D%252525252526sourceURL%25252525253dhttp%2525252525253A%2525252525252F%2525252525252Fespaceclient%25252525252ecanalplus%25252525252ecanal%25252525252dplus%25252525252ecom%2525252525252Fsecure%2525252525252F0%2525252525252Fpid3181%25252525252daccueil%25252525252ehtml%252526sourceURL%25253Dhttp%2525253a%2525252f%2525252fpass%2525252ecanal%2525252dplus%2525252ecom%2525252fpass%2525252dexport%2525253fhostimport%2525253dPROD%2525252dSEC6%2525252evGSqjMGf4TxxePugTh3cRrkpLEw%252525253D%25252526sourceURL%2525253dhtt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Par contre, si j'y vais avec un autre navigateur et que je colle cette adresse via Firefox :

Code : Tout sélectionner

 http://espaceclient.canalplus.canal-plus.com/pass/authenticate.php?ssoconf=auth_gene&pass_target=http://espaceclient.canalplus.canal-plus.com/secure/3/abonne/accueil/pid3183-mon-compte.html

j'arrive au résultat de ta 2ème capture !..

[Patclash]

Bonjour,

depuis quelques semaines je rencontre un problème avec l’espace client canal+/canalsat.

Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1

Bonjour,
il faudrait peut-être commencer par mettre à jour Firefox vers la dernière version 17.0.1
http://www.mozilla.org/fr/firefox/fx/

NB : dans une semaine on passe à 18.0
Votre Navigateur : Mozilla/5.0 (Windows NT 5.1; rv:18.0) Gecko/20100101 Firefox/18.0

[Franconen]

Si je mets pas à jour c'est parce que la barre d'outils google ne fonctionneras plus. D'autre part j'ai la même version de firefox (14.01) sur mon PC portable et ça marche sans problème.
Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1

[Bob49]

La version 17 à moins de failles de sécurité que la version 14 !!

La barre Google n'est plas développé pour Firefox depuis un bon moment et n'est à irremplaçable. Sans oublié qu'elle à déjà posé des problème et en posera encore, en particulier le jour où elle ne sera plus du tout compatible avec Firefox... donc autant commencer par changer les habitudes.
Qu'est-ce qu'il t'intéresse dans cette toolbar ?

Pour commencer, il existe la Googlebar Lite.
Et pour la traduction, quelques suggestions : http://forums.mozfr.org/viewtopic.php?f ... 33#p689784

[Franconen]

C'est ok. problème résolu.
Merci pour votre aide.

[Bob49]

Qu'elle est la solution à ton problème ? ça peut aider d'autres personnes.

[Franconen]

Bah c'est très simple, je vais faire comme tu me l'a conseillé au-dessus: changer mes habitudes et utiliser ie, puisque avec lui le site et la barre d'outils google fonctionnent.