Je rencontre un pb avec ce navigateur. J'ai eu, hier, une màj Win10 (version 1803) qui s'est bien passée. Mais depuis ce matin impossible de tenir une session plus de 10 sec.
J'arrive à ouvrir en mode sans échec et j'ai pu envoyer le rapport de plantage bp-4247e666-0db9-468c-a2c5-5c6f70190315.
J'ai les informations de dépannage suivantes :
Code : Tout sélectionner
Paramètres de base de l’application
-----------------------------------
Nom: Firefox
Version: 65.0.2
Identifiant de compilation: 20190225143501
Canal de mise à jour: release
Agent utilisateur: Mozilla/5.0 (Windows NT 10.0; rv:65.0) Gecko/20100101 Firefox/65.0
Système d’exploitation: Windows_NT 10.0
Fenêtres multiprocessus: 1/1 (Activé par défaut)
Processus de contenu web: 2/4
Stratégies d’entreprise: Inactives
Clé Google: Présente
Clé du service de localisation de Mozilla: Présente
Mode sans échec: true
Rapports de plantage des 3 derniers jours
-----------------------------------------
Identifiant du rapport: bp-4247e666-0db9-468c-a2c5-5c6f70190315
Date d’envoi: Il y a 10 minutes
Tous les rapports de plantage (y compris 1 rapport en attente d’un plantage ayant eu lieu dans l’intervalle) Fonctionnalités de Firefox
-------------------------------------------------------------------------------------------------------------------------------------------
Nom: Firefox Screenshots
Version: 35.0.0
ID: screenshots@mozilla.org
Nom: Form Autofill
Version: 1.0
ID: formautofill@mozilla.org
Nom: Web Compat
Version: 3.0.0
ID: webcompat@mozilla.org
Nom: WebCompat Reporter
Version: 1.1.0
ID: webcompat-reporter@mozilla.org
Extensions
----------
Nom: Adblock Plus - bloqueur de publicités gratuit
Version: 3.5
Activée: false
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Nom: Avast Online Security
Version: 18.4.140
Activée: false
ID: wrc@avast.com
Nom: Cookie AutoDelete
Version: 3.0.1
Activée: false
ID: CookieAutoDelete@kennydo.com
Nom: Facebook Container
Version: 1.4.2
Activée: false
ID: @contain-facebook
Nom: Ghostery – Bloqueur de publicité protégeant la vie privée
Version: 8.3.1
Activée: false
ID: firefox@ghostery.com
Nom: History AutoDelete
Version: 2.0.2
Activée: false
ID: {7e79d10d-9667-4d38-838d-471281c568c3}
Nom: NoScript
Version: 10.2.1
Activée: false
ID: {73a6fe31-595d-460b-a920-fcc0f8843232}
Nom: Signal Spam
Version: 2.4.2
Activée: false
ID: @addonsignalspam
Nom: Video DownloadHelper
Version: 7.3.5
Activée: false
ID: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Logiciel de sécurité
--------------------
Type: Avast Antivirus
Type: Avast Antivirus
Type: Pare-feu Windows
Accélération graphique
----------------------
Fonctionnalités
Composition: Basic
Zoom/Panoramique asynchrones: entrée molette activée; faire glisser les barres de défilement; clavier activé; défilement automatique activé
Pilote WebGL 1 - Informations WSI: -
Pilote WebGL 1 - Rendu: WebGL is currently disabled.
Pilote WebGL 1 - Version: -
Pilote WebGL 1 - Extensions: -
WebGL 1 - Extensions: -
Pilote WebGL 2 - Informations WSI: -
Pilote WebGL 2 - Rendu: WebGL is currently disabled.
Pilote WebGL 2 - Version: -
Pilote WebGL 2 - Extensions: -
WebGL 2 - Extensions: -
DirectWrite: true (10.0.17134.376)
GPU 1
Actif: Oui
Description: AMD Radeon HD 5450
ID du vendeur: 0x1002
ID du périphérique: 0x68f9
Version du pilote: 15.201.1151.1008
Date du pilote: 11-4-2015
Pilotes: aticfx32 aticfx32 aticfx32 amdxc32 atiumdag atidxx32 atiumdva
ID du sous-système: 21271462
RAM: 1024
Diagnostics
Paramètres ClearType: Gamma: 2,2 Pixel Structure: BGR
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: cairo
Paramètres ClearType: Gamma: 2,2 Pixel Structure: BGR
Journal des décisions
HW_COMPOSITING:
blocked by runtime: Acceleration blocked by safe-mode
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled
GPU_PROCESS:
blocked by runtime: Safe-mode is enabled
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
unavailable by runtime: ANGLE is disabled
WEBRENDER_QUALIFIED:
blocked by env: Not Nvidia
OMTP:
blocked by runtime: OMTP blocked by safe-mode
Multimédia
----------
Backend audio: wasapi
Nombre maximum de canaux: 2
Fréquence d’échantillonnage préférée: 48000
Périphériques de sortie
Nom: Groupe
Haut-parleurs (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
AMD HDMI Output (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&1e7c7878&0&0001
Périphériques d’entrée
Nom: Groupe
Subwoofer (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Center (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Front Green In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Rear Pink In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Rear Blue In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Mixage stéréo (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Front (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Rear (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
AMD HDMI Output (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&1e7c7878&0&0001
Front Pink In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Entrée ligne (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Side (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Rear Green In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&31c4103&0&0001
Préférences modifiées importantes
---------------------------------
accessibility.force_disabled: 1
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 5120
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.enabled: false
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 2
browser.download.useDownloadDir: false
browser.places.smartBookmarksVersion: 8
browser.privatebrowsing.autostart: true
browser.search.update: false
browser.sessionstore.upgradeBackup.latestBuildID: 20160604131506
browser.startup.homepage: https://www.facebook.com/
browser.startup.homepage_override.buildID: 20190225143501
browser.startup.homepage_override.mstone: 65.0.2
browser.tabs.loadInBackground: false
browser.tabs.remote.autostart.2: true
browser.tabs.warnOnClose: false
browser.urlbar.matchBuckets: general:5,suggestion:Infinity
browser.urlbar.placeholderName: Qwant
dom.apps.lastUpdate.buildID: 20161019084923
dom.apps.lastUpdate.mstone: 49.0.2
dom.apps.reset-permissions: true
dom.ipc.processCount.web: 4
dom.max_chrome_script_run_time: 40
dom.max_script_run_time: 40
dom.mozApps.used: true
dom.push.userAgentID: 677b5669ed464635b39db46d7b1e9a26
extensions.lastAppVersion: 65.0.2
font.internaluseonly.changed: false
gfx.crash-guard.d3d11layers.appVersion: 52.0.2
gfx.crash-guard.d3d11layers.deviceID: 0x68f9
gfx.crash-guard.d3d11layers.driverVersion: 15.201.1151.1008
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
layers.mlgpu.sanity-test-failed: false
media.benchmark.vp9.fps: 67
media.benchmark.vp9.versioncheck: 5
media.gmp-eme-adobe.abi: x86-msvc-x86
media.gmp-eme-adobe.lastUpdate: 1469162999
media.gmp-eme-adobe.version: 17
media.gmp-gmpopenh264.abi: x86-msvc-x86
media.gmp-gmpopenh264.lastUpdate: 1513890691
media.gmp-gmpopenh264.version: 1.7.1
media.gmp-manager.buildID: 20190225143501
media.gmp-manager.lastCheck: 1552680722
media.gmp-widevinecdm.abi: x86-msvc-x86
media.gmp-widevinecdm.lastUpdate: 1544855883
media.gmp-widevinecdm.version: 4.10.1146.0
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1552509923
places.history.expiration.transient_current_max_pages: 55579
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.npvlc: 2
plugin.state.npwachk: 0
plugins.ctprollout.cohort: test
plugins.ctprollout.cohortSample: 0.239534
print.printer_Microsoft_Print_to_PDF.print_bgcolor: false
print.printer_Microsoft_Print_to_PDF.print_bgimages: false
print.printer_Microsoft_Print_to_PDF.print_duplex: 0
print.printer_Microsoft_Print_to_PDF.print_edge_bottom: 0
print.printer_Microsoft_Print_to_PDF.print_edge_left: 0
print.printer_Microsoft_Print_to_PDF.print_edge_right: 0
print.printer_Microsoft_Print_to_PDF.print_edge_top: 0
print.printer_Microsoft_Print_to_PDF.print_evenpages: true
print.printer_Microsoft_Print_to_PDF.print_footercenter:
print.printer_Microsoft_Print_to_PDF.print_footerleft: &PT
print.printer_Microsoft_Print_to_PDF.print_footerright: &D
print.printer_Microsoft_Print_to_PDF.print_headercenter:
print.printer_Microsoft_Print_to_PDF.print_headerleft: &T
print.printer_Microsoft_Print_to_PDF.print_headerright: &U
print.printer_Microsoft_Print_to_PDF.print_in_color: true
print.printer_Microsoft_Print_to_PDF.print_margin_bottom: 0.5
print.printer_Microsoft_Print_to_PDF.print_margin_left: 0.5
print.printer_Microsoft_Print_to_PDF.print_margin_right: 0.5
print.printer_Microsoft_Print_to_PDF.print_margin_top: 0.5
print.printer_Microsoft_Print_to_PDF.print_oddpages: true
print.printer_Microsoft_Print_to_PDF.print_orientation: 0
print.printer_Microsoft_Print_to_PDF.print_page_delay: 50
print.printer_Microsoft_Print_to_PDF.print_paper_data: 1
print.printer_Microsoft_Print_to_PDF.print_paper_height: -1,00
print.printer_Microsoft_Print_to_PDF.print_paper_name:
print.printer_Microsoft_Print_to_PDF.print_paper_size_unit: 0
print.printer_Microsoft_Print_to_PDF.print_paper_width: -1,00
print.printer_Microsoft_Print_to_PDF.print_resolution: 600
print.printer_Microsoft_Print_to_PDF.print_reversed: false
print.printer_Microsoft_Print_to_PDF.print_scaling: 1,00
print.printer_Microsoft_Print_to_PDF.print_shrink_to_fit: true
print.printer_Microsoft_Print_to_PDF.print_to_file: false
print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_bottom: 0
print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_left: 0
print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_right: 0
print.printer_Microsoft_Print_to_PDF.print_unwriteable_margin_top: 0
privacy.donottrackheader.enabled: true
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
privacy.trackingprotection.enabled: true
privacy.trackingprotection.introCount: 20
privacy.userContext.enabled: true
privacy.userContext.extension: CookieAutoDelete@kennydo.com
privacy.userContext.longPressBehavior: 2
privacy.userContext.ui.enabled: true
security.sandbox.content.tempDirSuffix: {b513d543-589f-440d-91ce-4bc4d8942221}
security.sandbox.plugin.tempDirSuffix: {8425ec2b-eda1-44d9-b5f7-a490df4a386f}
services.sync.declinedEngines:
services.sync.engine.greasemonkey: true
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1552202087
toolkit.startup.recent_crashes: 3
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
ui.osk.enabled: false
Préférences verrouillées importantes
------------------------------------
Base de données « Places »
--------------------------
JavaScript
----------
Ramasse-miettes incrémentiel: true
Accessibilité
-------------
Activée: false
Empêcher l’accessibilité: 1
Utilisation d’un gestionnaire accessible: true
Générateur d’accessibilité:
Versions des bibliothèques
--------------------------
NSPR
Version minimale attendue: 4.20
Version utilisée: 4.20
NSS
Version minimale attendue: 3.41
Version utilisée: 3.41
NSSSMIME
Version minimale attendue: 3.41
Version utilisée: 3.41
NSSSSL
Version minimale attendue: 3.41
Version utilisée: 3.41
NSSUTIL
Version minimale attendue: 3.41
Version utilisée: 3.41
Bac à sable
-----------
Niveau du bac à sable pour les processus de contenu: 5
Niveau effectif du bac à sable pour les processus de contenu: 5
Langue et internationalisation
------------------------------
Paramètres d’application
Langues demandées: ["fr"]
Langues disponibles: ["fr","en-US"]
Langues de l’application: ["fr","en-US"]
Préférences régionales: ["fr-FR"]
Langue par défaut: "fr"
Système d’exploitation
Langues du système: ["fr-FR"]
Préférences régionales: ["fr-FR"]
Je vous remercie pour votre éventuelle aide.
