If Firefox crashed, you might consider looking at the Mozilla Crash Reporter.
Mozilla Crash Reporter is a small dialog box for you to notify Firefox of issues, problems you are having to get help.
On the Mozilla Crash Reporter dialog box, check the Mozilla Crash Reporter option for this crash so that it can fix it for Firefox to support and fix Crash.
If you want to see crash details, click on Detail.
2. Switch to Safe Mode
When Firefox is down, you can launch the browser in Safe Mode to see if the extension has crashed.
Start Firefox in Safe Mode by pressing and holding down the Shift key while you launch the browser.
Alternatively, you can click the Menu button (3 dashes), click the question mark icon -> Restart with Add-Ons Disabled and select Start in Safe Mode on the popup window.
question mark icon
Restart with Add-Ons Disabled
Use browser to see if there is a crash Crash anymore or not?
Start in Safe Mode
3. What if Firefox still crashes while in Safe Mode?
If you restarted Firefox in Safe Mode and crashed, then you can access Firefox Hot Topics to find the solution to your problem.
If you do not find a solution to the problem you are experiencing, you can use a crash ID to get support.
First, type about: crashes in the address bar of the browser and press Enter.
At this time, you'll see a list of crash reports on your browser. Find the latest Crash bug under Report ID, right click on it and select Open Link in New Tab to open the crash-stats.mozilla.com page.
When the process is over, close the report tab.
4. How to reset Firefox?
Reset Firefox to remove themes, extensions, specific web addresses, and malicious search engines that are stored on your browser.
When you reset Firefox, all your browsing history, bookmarks, cookies, passwords you have saved in Firefox remain intact.
To reset your Firefox browser, follow these steps:
First click the Menu button (three dashes icon), click the question mark icon and select Troubleshooting Information.
Next, select Refresh Firefox.
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