Firefox est tout noir et rien n'est accessibe

[Ludovic SIXDENIER]

Ca marche !!
Premier dépannage en ligne pour moi.
Super content !! Et fier comme un camion !!
Merci les amis
Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko

[GroNolife]

Bonjour,
J'ai aussi eu le problème de la fenêtre noire suite à l'install de la version 33.0 sur mon Dell Vostro (acheté en 2011).
Il a bien été corrigé par la manip indiquée (éditer le fichier dans le profil).
Voici donc les infos demandées pour aider les dev :

Accélération graphique
Date du pilote 11-28-2010
Description de la carte Intel(R) HD Graphics Family
Direct2D activé true
DirectWrite activé true (6.2.9200.16571)
Fenêtres avec accélération graphique 1/1 Direct3D 10
GPU #2 active false
ID du périphérique 0x0116
ID du vendeur 0x8086
Pilotes de la carte igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
RAM de la carte Unknown
Rendu WebGL Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
Version du pilote 8.15.10.2253
windowLayerManagerRemote false
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0

A+
Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

[GroNolife]

Infos complémentaires : Je viens de faire un autre essai. J'ai upgradé mes drivers avec le lien que vous avez indiqué, puis j'ai remodifié le fichier dans le profile Mozilla (pour enlever la ligne qui avait été ajoutée)... et je confirme que ça remarche aussi.
Donc, je vais plutôt rester comme ça car j'ai un peu peur que la ligne ajoutée soit à nouveau effacée lors d'une prochaine upgrade. Alors que là, avec un driver à jour, je serai tranquille.
Voici mon nouveau about:support

Accélération graphique
Date du pilote 3-20-2014
Description de la carte Intel(R) HD Graphics 3000
Direct2D activé true
DirectWrite activé true (6.2.9200.16571)
Fenêtres avec accélération graphique 1/1 Direct3D 11 (OMTC)
GPU #2 active false
ID du périphérique 0x0116
ID du vendeur 0x8086
Pilotes de la carte igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
RAM de la carte Unknown
Rendu WebGL Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
Version du pilote 9.17.10.3517
windowLayerManagerRemote true
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

[Abraxas]

Si ça marche avec les drivers à jour, il faut remettre l'OMTC via about:config. Ca ne sert à rien de le désactiver car ça permet un gain de perf.
Votre Navigateur : Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

[Amadigi]

Bonjour,
j'ai le même problème et j'ai fait la mise à jour du fichier perf.js hier
Ce matin, rebelote, mais avec des améliorations car après un premier "noircissage" l'onglet a pu redevenir normal, jusqu'au moment où cela n'a plus été du tout
Impossible d'accéder aux onglets, de temps en temps, l'écran se "dénoircissait" et le passage de la souris fait apparaître de gros carrés noir

Si quelqu'un a une idée, grand merci

Windows 7.0 Professionnel SP1
Je suis en version 38.0.5 de FF
Extensions :
- adblock plus 2.6.9.1 signed
- Symantec VIP access add-on (désactivé)

Plugins :
Les 3 premiers sont toujours activés
- Codec vidéo OpenH264 fourni par Cisco Systems, Inc 1.4
- Module de déchiffrement de contenu Primetime fourni par Adobe Systems, Incorporated 11
- Shockwave Flash 17.0.0.188
- Adobe Acrobat 10.1.0.534 (je viens de le désactiver car il demandait une mise à jour et indiqué comme potentiellement dangereux)
Les plugins suivants demandent avant d'être activés
- Anywhere Appshare 1.0.0.514
- Google Update 1.3.27.5
- Intel® Identity Protection Technology 2.0.59.0
- Java Deployment Toolkit 8.0.450.15 11.45.2.15 (je viens de le désactiver car il demandait une mise à jour et indiqué comme potentiellement dangereux)
- Java(TM) Platform SE 8 U45 11.45.2.15
- Microsoft Lync Web App Plug-in 5.0.8308.301
- Microsoft Office 2010 14.0.4730.1010
- Microsoft Office 2010 14.0.4761.1000
- Photo Gallery 16.4.3528.331
- Picasa 3.0.0.0
- Silverlight Plug-In 5.1.30514.0
- VLC Web Plugin 2.1.3.0
-

Informations de dépannage

Code : Tout sélectionner

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